Job
Description
The Fice Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers, and report ficial results.
Amazon is quickly building Fice Operations capabilities in the healthcare industry by creating Healthcare Fice Operations. As part of the Amazon Healthcare Global Fice Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving ficial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management. As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are expanding as well. Amazon Healthcare is seeking to hire Edits and Denials Coders for the Charge Capture team. As a member of the Revenue Cycle group, the Coder will focus on ensuring accurate charge capture, resolving coding edits, and reducing denials to safeguard ficial integrity. This role plays a key part in ensuring claims are coded accurately and pass payer edits the first time, helping improve reimbursement and reduce delays in revenue. Manage multiple charge capture and coding-related edits for claims while ensuring deliverables meet One Medical and Amazon standards within required turnaround times. Review claim edits and denials, resolve discrepancies, and assign appropriate ICD-10-CM, CPT, and HCPCS codes and other coding elements to support compliant billing. Ensure coding and documentation meet payer, CMS, and industry guidelines to minimize denials and maximize first-pass claim acceptance. Collaborate with Revenue Cycle, Clinical, and Operations teams to identify root causes of coding edits and denials and recommend process improvements. Monitor coding-related trends, provide feedback to leadership, and help develop solutions that strengthen charge capture integrity. Stay current on CPT, ICD-10-CM, HCPCS, payer policies, AHA Coding Clinic guidance, and compliance updates. Experience performing accurate data entry and analysis CPC certification through AAPC and/or CCS certification through AHIMA (required). 3+ years as an outpatient coder with direct experience in charge capture, edits, and denials resolution. Knowledge of healthcare reimbursement methodologies and coding conventions across professional services. Strong understanding of claims adjudication, payer edits, and denial management processes. Experience working in a high-volume production coding or revenue cycle environment. Demonstrates the ability to identify and communicate trends in provider coding and documentation. 3+ years of outpatient coding experience, including work with charge capture, edits, or denials. Previous experience with Medicare/Medicare Advantage or commercial payer guidelines. Experience identifying coding trends and working cross-functionally to reduce denials. Strong skills in Microsoft Excel or Google Sheets and PowerPoint for reporting and analysis. Ability to work independently while also collaborating effectively within a team. Adaptable to shifting priorities and committed to meeting client and team needs. Maintains confidentiality of patient records and compliance with data security policies. Strong organizational, analytical, problem-solving, and time management skills. Excellent written and verbal communication skills with attention to detail.
