Senior Manager - Total Rewards Administration

The ideal candidate will have a strong background in total rewards administration and a passion for process improvement. You will leverage data, insights, and technology to drive continuous improvement, enhance service delivery, and optimize workflows. This role requires a balance of operational expertise, problem-solving, and leadership to support the organization s total rewards strategy effectively.

Roles & Responsibilities:

• Lead and manage the Total Rewards administration team to deliver efficient and accurate benefits, stock, and compensation administration services.
• Oversee day-to-day operations related to benefits enrollment, eligibility management, vendor coordination, and employee inquiries.
• Manage stock administration processes, including equity grants, vesting schedules, and taxation-related queries.
• Address and resolve compensation related inquiries, ensuring alignment with company policies and standard methodologies.
• Partner with internal key collaborators, including HR, Payroll, Finance, and Legal, to ensure compliance with regulatory requirements and seamless execution of total rewards programs.
• Find opportunities for process improvement and implement innovative solutions to enhance operational efficiency and employee experience.
• Leverage data, analytics, and technology to drive informed decision-making, optimize workflows, and improve service delivery.
• Support change management initiatives related to new benefits programs, stock plans, or compensation structures.
• Ensure compliance with local labor laws, tax regulations, and corporate governance policies.
• Develop and implement SOPs, knowledge bases, and training materials for the Tier 2 team to ensure consistency and accuracy in service delivery.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate degree and 2 years of Total Rewards administration, including benefits, stock, and compensation experience OR
• Master s degree and 8 to 10 years of Total Rewards administration, including benefits, stock, and compensation experience OR
• Bachelor s degree and 10 to 14 years of Total Rewards administration, including benefits, stock, and compensation experience OR
• Diploma and 14 to 18 years of Total Rewards administration, including benefits, stock, and compensation experience
• Leadership or team management experience, preferably in a shared services or global HR operations environment.

Preferred Qualifications:

• Strong understanding of benefits programs, equity administration, and compensation principles.
• Experience working with HRIS, benefits platforms, stock administration tools, and case management systems.
• Analytical demeanor with experience in using HR data and insights to drive decision-making and process improvements.
• Excellent key collaborator management and collaboration skills.
• Strong problem-solving skills with a proactive approach to identifying inefficiencies and implementing solutions.
• Knowledge of International labor laws, taxation, and statutory benefits compliance.
• Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.