The ideal candidate will have a strong background in total rewards administration and a passion for process improvement. You will leverage data, insights, and technology to drive continuous improvement, enhance service delivery, and optimize workflows. This role requires a balance of operational expertise, problem-solving, and leadership to support the organization s total rewards strategy effectively. Roles & Responsibilities: Lead and manage the Total Rewards administration team to deliver efficient and accurate benefits, stock, and compensation administration services. Oversee day-to-day operations related to benefits enrollment, eligibility management, vendor coordination, and employee inquiries. Manage stock administration processes, including equity grants, vesting schedules, and taxation-related queries. Address and resolve compensation related inquiries, ensuring alignment with company policies and standard methodologies. Partner with internal key collaborators, including HR, Payroll, Finance, and Legal, to ensure compliance with regulatory requirements and seamless execution of total rewards programs. Find opportunities for process improvement and implement innovative solutions to enhance operational efficiency and employee experience. Leverage data, analytics, and technology to drive informed decision-making, optimize workflows, and improve service delivery. Support change management initiatives related to new benefits programs, stock plans, or compensation structures. Ensure compliance with local labor laws, tax regulations, and corporate governance policies. Develop and implement SOPs, knowledge bases, and training materials for the Tier 2 team to ensure consistency and accuracy in service delivery. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree and 2 years of Total Rewards administration, including benefits, stock, and compensation experience OR Master s degree and 8 to 10 years of Total Rewards administration, including benefits, stock, and compensation experience OR Bachelor s degree and 10 to 14 years of Total Rewards administration, including benefits, stock, and compensation experience OR Diploma and 14 to 18 years of Total Rewards administration, including benefits, stock, and compensation experience Leadership or team management experience, preferably in a shared services or global HR operations environment. Preferred Qualifications: Strong understanding of benefits programs, equity administration, and compensation principles. Experience working with HRIS, benefits platforms, stock administration tools, and case management systems. Analytical demeanor with experience in using HR data and insights to drive decision-making and process improvements. Excellent key collaborator management and collaboration skills. Strong problem-solving skills with a proactive approach to identifying inefficiencies and implementing solutions. Knowledge of International labor laws, taxation, and statutory benefits compliance. Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.