Senior Manager, Operations (Medical outsourcing)

As a Senior Manager Operations at AVB Care Management Pvt Ltd, you will play a crucial role in overseeing the daily operations of outsourced clinical, diagnostic, administrative, and facilities services. Your responsibilities will include supervising and mentoring the Deputy Manager, managing invoicing, vendor contracts, billing audits, and financial reconciliations. You will also ensure adherence to regulatory, accreditation, and quality standards, define and monitor KPIs, budget performance, cost control, and resource utilization. Additionally, you will coordinate workflows across clinical, administrative, and support functions, identify inefficiencies, and drive continuous improvement initiatives. Key Responsibilities: - Oversee daily operations of outsourced clinical, diagnostic, administrative & facilities services - Supervise & mentor the Deputy Manager; assign responsibilities & ensure accountability - Manage invoicing, vendor contracts, billing audits & financial reconciliations - Ensure adherence to regulatory, accreditation & quality standards - Define & monitor KPIs, budget performance, cost control & resource utilization - Coordinate workflows across clinical, administrative & support functions - Identify inefficiencies & drive continuous improvement initiatives Qualifications Required: - Masters degree in Hospitality / Administration / Business Administration (PGDHA, MHA, MBA in Hospital Management preferred) - 4-6 years experience in hospital/clinical operations, including supervising junior leadership - Strong understanding of medical workflows (OPD, IPD, diagnostics, pharmacy, etc.) - Proven experience in invoicing, vendor & financial reconciliation - Demonstrated HR capabilities (recruitment, training, performance management) - Excellent leadership, communication & analytical skills - Ability to work under pressure, manage priorities, and deliver in regulated environments If you are looking to take charge of critical operations, lead and develop a team, influence high-impact projects, and shape the future of outsourced medical services, AVB Care Management Pvt Ltd is the place for you. Don't miss this opportunity to make a difference in the medical outsourcing industry. Please send your CV and cover letter to hr.avbcare@gmail.com with the subject line "Senior Manager Operations (Medical Outsourcing)" to apply for this full-time position.,