Senior Manager - HCM Consultant

Role Overview: You will be responsible for identifying and assessing complex problems within your area of responsibility. Your role will involve creating solutions that require in-depth knowledge of organizational objectives. You will contribute to setting strategic direction and establishing near-term goals for your area of responsibility. Your interactions will primarily be with senior management levels, both at the client and within the organization, where you will be involved in negotiating or influencing significant matters. You will have the autonomy to make decisions and determine objectives and approaches for critical assignments. Your decisions will have a lasting impact on your area of responsibility, with the potential to influence areas beyond your immediate scope. Additionally, you may be required to manage large teams or work efforts in a client or organizational setting, even if in an individual contributor role. The role may involve working in rotational shifts. Key Responsibilities: - Experience in HCM implementation - Proficiency in Solution architecting - Knowledge of SAP SuccessFactors - Administration of ServiceNow Tools - Development of ServiceNow Portal - Expertise in ServiceNow Advanced Workflows Qualifications Required: - Bachelor's Degree Additional Details: The company operates in the ITES/BPO/KPO industry and the functional area is ITES/BPO/Customer Service. The employment type for this role is full-time and permanent. If you have the required skill set and experience in HCM implementation, Solution architecting, SAP SuccessFactors, ServiceNow Tools Administration, and ServiceNow Portal Development, this role as a Senior Manager - HCM Consultant could be a great fit for you. Please note the following details for reference: - Job Code: GO/JC/904/2025 - Recruiter Name: Divya R,