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EXL IT service management
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Senior Manager

Senior Manager

EXL IT service management

8 - 12 years

0 Lacs

noida uttar pradesh india

Posted:15 hours ago| Platform: Foundit logo

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Skills Required

security principles ai architectures miro

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Technical Project Manager - AI Programs

Location:

[Noida]

Department:

Role Summary:

Technical Project Manager

Key Responsibilities:

Area	Responsibilities
Program Management	. Lead end-to-end delivery of AI solutions, from scoping through deployment . Define and manage program plans, risks, dependencies, and budgets
Partner & Vendor Management	. Coordinate with AI technology partners, platform providers, and service vendors . Manage SLAs, compliance, onboarding, and performance reviews
Tech Infra & DevSecOps	. Align infrastructure provisioning across cloud/on-prem environments . Ensure adherence to DevSecOps, InfoSec, and CI/CD standards
Change & Release Management	. Drive structured change management for AI deployments across functions . Ensure business continuity, rollback readiness, and impact assessments
Cross-Functional Leadership	. Liaise with product owners, SMEs, architects, and ops leads across departments . Navigate organizational complexity to unblock issues and align priorities
Deployment & Adoption	. Plan and track phased rollouts, user onboarding, UAT, and hypercare . Own user engagement, feedback loop, and continuous improvement
Resource & Stakeholder Management	. Manage project resources, allocations, and utilization metrics . Communicate effectively with senior leadership, sponsors, and governance bodies

Qualifications:

Bachelor's or Master's degree in Computer Science, Engineering, or related field
8-12 years of total experience, with at least 4-5 years in technical project/program management
Proven track record managing AI/ML, cloud-native, or enterprise-grade digital initiatives
Strong understanding of AI architectures, cloud (Azure/AWS/GCP), APIs, and security principles
Experience with tools like Jira, Azure DevOps, ServiceNow, Confluence, Miro
Certifications preferred: PMP, PRINCE2, Agile/Scrum, ITIL, SAFe

Core Competencies:

Strategic Thinking & Execution
Strong Communication & Negotiation Skills
Problem-Solving in Ambiguous Environments
Organizational Navigation in Matrix Setups
Vendor & Technology Ecosystem Awareness
Change Agility and Business Process Understanding

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