Senior Manager - Credit Risk

Senior Manager Credit Risk

Location Gurgaon / Bangalore / Mumbai

PayU, the fintech-arm of Naspers, is a leading financial services provider in global growth markets. We use our expertise and heritage in cross border and local payments to extend the services we offer to merchants and consumers. Our innovative technology, developed in-house as well as through investments and strategic partnerships, empowers billions of people and millions of merchants to buy and sell online, extending the reach of financial services.

PayU specialises in credit products and services for emerging markets across the globe. We are dedicated to removing risks to merchants, allowing consumers to use credit in ways that suit them and enabling a greater number of global citizens to access credit services. PayU focuses on delivering innovative fintech solutions. We connect consumers and businesses, improving access to credit in markets such as India and Africa.

With credit being the key business priority, Lazypay and Paysense, the alternate lending platforms, have been developed to offer credit solutions such as small ticket credit (Buy Now, Pay Later), app based personal loans and point of sale credit (Merchant EMI).

Position Summary

We are seeking an experienced Senior Manager - Risk to lead our risk management initiatives and drive strategic decision-making across our lending portfolio. This role will be responsible for developing comprehensive risk management frameworks, leading cross-functional teams, and ensuring the organizations lending activities are carried out prudently, profitably, and in compliance with regulatory requirements.

Key Responsibilities

Strategic Leadership & Management

Lead and manage a team of risk analysts and specialists to deliver on business objectives
Develop and execute comprehensive risk management strategies aligned with business goals
Drive organizational risk culture and ensure risk-aware decision making across all levels
Present risk insights and recommendations to senior leadership and board committees
Collaborate with C-suite executives on portfolio strategy and risk appetite frameworks

Risk Framework Development

Design, implement and maintain enterprise-wide credit policies for digital lending products
Establish risk governance frameworks and ensure adherence to regulatory requirements
Lead the development of sophisticated risk models and scorecards for customer acquisition and management
Create and optimize customer lifecycle management strategies to maximize profitability while managing risk

Analytics & Decision Science

Leverage advanced analytics on traditional, alternative and behavioral data to generate actionable insights
Optimize credit decisions including accept/decline rates, pricing strategies, and credit line management
Monitor portfolio performance, vintage analysis, and early warning indicators
Drive data-driven decision making across the organization

Stakeholder Management & Collaboration

Partner with marketing, data science, product, technology, and business teams to ensure seamless execution
Manage relationships with external vendors, data providers, and regulatory bodies
Lead cross-functional initiatives to enhance customer experience while maintaining risk standards
Mentor and develop team members to build organizational risk management capabilities

Compliance & Governance

Ensure compliance with all applicable regulations and internal risk policies
Interact with internal and external regulators as required
Develop comprehensive documentation for risk strategies and procedures
Implement quality control processes and audit frameworks

Required Qualifications

Education & Experience

Bachelors/Masters degree in Mathematics, Statistics, Economics, Engineering, Finance, or related field
8-12 years of progressive experience in risk management, with at least 3-5 years in leadership roles
Proven track record in financial services, fintech, or digital lending environment
Experience managing teams and driving organizational change

Technical Skills

Expert-level proficiency in SQL, Excel, and statistical programming languages (R/Python)
Deep understanding of credit bureau data, risk scorecards, and credit risk modeling
Experience with machine learning techniques and advanced analytics
Knowledge of regulatory frameworks and compliance requirements in lending

Leadership & Soft Skills

Strong leadership and people management capabilities
Excellent communication and presentation skills for diverse audiences including senior leadership
Ability to influence and drive change across cross-functional teams
Strategic thinking with ability to translate complex data into business insights
Strong project management skills with ability to handle multiple priorities
Innovative mindset with focus on continuous improvement

Preferred Qualifications

MBA or advanced degree in quantitative field
Experience in emerging markets, particularly India
Familiarity with fintech ecosystem and digital lending products
Professional certifications in risk management (FRM, PRM, etc.)

What We Offer

Competitive compensation package with performance-based incentives
Opportunity to work with cutting-edge technology and innovative financial products
Leadership role in a fast-growing fintech organization
Professional development and career advancement opportunities
Collaborative and dynamic work environment