Senior Manager - Business Operations

Role Overview: As a Senior Manager in Business Operations at Urban Company, you will play a crucial role in scaling the category volumes and revenues across different geographies while ensuring a top-notch customer and partner experience. Your typical day will be dynamic and diverse, involving maintaining operational excellence in your cities, driving sustainable and profitable growth, building customer and partner relationships at scale, leading a team based on Urban Company's values, and collaborating with cross-functional teams for robust execution. Key Responsibilities: - Scale the category volumes and revenues across different geographies - Ensure superlative customer and partner experience at scale - Maintain operational excellence for your set of cities on a daily basis - Take charge of key central growth tracks for the category over time - Drive sustainable and profitable growth - Build customer and partner love at scale - Lead a team and empower them to win based on Urban Company's values - Collaborate with cross-functional teams for swift and robust execution - Own the business entrusted to you and directly influence its shape Qualifications Required: - Minimum 2-4 years of experience in an ops-related/consulting/strategy role - Demonstrated leadership of teams and projects with the ability to influence and lead - Ability to deliver under tight timelines - Super energetic, loves challenges, and skilled at solving them Additional Details: Urban Company offers a great work environment with massive ownership and growth opportunities. You will experience the energy and hustle of a startup combined with the processes and depth of a big organization. Expect to work with experienced individuals who are dedicated to your growth. You will have the opportunity to be part of the mission to transform customer and partner experiences, with access to the latest tools and technology provided by the company. Health insurance benefits for you and your family are also included.,