Senior Manager, Business Operations

Job Description

I. Key Responsibilities: Strategic Planning & Execution: Develop and implement long-term operational strategies that align with the company's overall goals. Analyze business processes, identify areas for improvement, and recommend and effect solutions Monitor industry trends and competitor activities to identify opportunities and threats. Set and track key performance indicators (KPIs) to measure operational performance. Operational Management: Oversee all aspects of business operations, including supply chain, logistics, IT, and customer service and intervene if required Ensure efficient and effective workflows and processes. Lead and motivate cross functional , Cross- geography teams to achieve operational objectives. Communication & Collaboration: Communicate effectively with all levels of the organization, including senior management, cross-functional teams, and external stakeholders. Represent the company at industry events and conferences. Foster a collaborative and positive work environment. Build and maintain strong relationships with key partners and vendors. Problem-Solving & Decision-Making: Identify and resolve operational issues and challenges. Make data-driven decisions to improve operational performance. Stay informed about industry best practices and emerging technologies. II. Required Skills & Qualifications: Education: Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or other advanced degree preferred Experience: Proven experience in operations management, with a track record of success in driving operational efficiency and growth. Leadership & Management: Strong leadership, management, and communication skills. Strategic Thinking: Ability to develop and implement long-term operational strategies. Analytical Skills: Strong analytical , problem-solving and presentation skills Financial Acumen: Understanding of financial principles , ability to understand financial statements and take decisions based on financial analysis . Project Management: Experience in managing complex projects and initiatives would be an added advantage