Senior Manager - Business Automation

Consumer Products Division

Key Responsibilities:

Planning and Development:

• Understanding the current state of processes, bottlenecks, and potential for improvement
• Analyzing business processes to pinpoint areas where automation can bring the most significant benefits, such as cost reduction, increased speed, or improved accuracy
• Explore best in class solutions in organizations to identify solutions to improve field force efficiency.
• Evaluating and recommending the best automation tools and platforms for different business needs. This requires staying up-to-date on the latest automation technologies and trends.

Implementation and Management:

• Managing the entire automation lifecycle, from selecting appropriate technologies and vendors to deploying and testing solutions. This often involves collaborating with IT teams and other stakeholders.
• Leading automation projects, ensuring they stay on track and within budget. This includes managing timelines, resources, and communication with project teams.
• Evaluating and selecting automation vendors, negotiating contracts, and managing ongoing relationships. This includes monitoring vendor performance and ensuring compliance with service level agreements (SLAs)
• Continuously monitoring automated systems to ensure they are performing as expected and addressing any technical issues that arise. This includes implementing performance metrics and reporting on key indicators.

Communications:

• Working closely with different business units and stakeholders to understand their needs and ensure that automation solutions meet their requirements. This involves effective communication and collaboration skills.
• Leading change management initiatives to ensure smooth adoption of automation across the organization. This includes addressing employee concerns and providing training and support.
• Providing technical expertise and support to project teams and other stakeholders. This includes troubleshooting issues, providing training, and developing best practices.

Internal and External Interactions:

Team Size:

Physical Demands (e.g. % travel):

Education:

Relevant Experience: