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4.0 - 5.0 years
6 - 9 Lacs
Mumbai
Work from Office
We have a suitable opportunity in the Consumer Products Division for the position of Senior Manager Business Automation. In this role, you will be responsible for Design, Development and Deployment of Automation tools for the commercial teams. You should have a minimum of 4-5 years relevant experience in Business Automation, Commercial Operations, and Project Management. The location of the job will be Mumbai HO. Key Responsibilities: Planning and Development: Understanding the current state of processes, bottlenecks, and potential for improvement Analyzing business processes to pinpoint areas where automation can bring the most significant benefits, such as cost reduction, increased speed, or improved accuracy Explore best in class solutions in organizations to identify solutions to improve field force efficiency. Evaluating and recommending the best automation tools and platforms for different business needs. This requires staying up-to-date on the latest automation technologies and trends. Implementation and Management: Managing the entire automation lifecycle, from selecting appropriate technologies and vendors to deploying and testing solutions. This often involves collaborating with IT teams and other stakeholders. Leading automation projects, ensuring they stay on track and within budget. This includes managing timelines, resources, and communication with project teams. Evaluating and selecting automation vendors, negotiating contracts, and managing ongoing relationships. This includes monitoring vendor performance and ensuring compliance with service level agreements (SLAs) Continuously monitoring automated systems to ensure they are performing as expected and addressing any technical issues that arise. This includes implementing performance metrics and reporting on key indicators. Communications: Working closely with different business units and stakeholders to understand their needs and ensure that automation solutions meet their requirements. This involves effective communication and collaboration skills. Leading change management initiatives to ensure smooth adoption of automation across the organization. This includes addressing employee concerns and providing training and support. Providing technical expertise and support to project teams and other stakeholders. This includes troubleshooting issues, providing training, and developing best practices. Internal and External Interactions: Commercial teams, tech, external vendors and Zone Stakeholders. Team Size: Individual Contributor. Physical Demands (e.g. % travel): Travel will be need based Education: Post Graduate & above Relevant Experience: Prior experience in DMS, Automation, Project Management in FMCG or Consulting.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be joining Neysa, a company founded by a team that has successfully nurtured a multi-million-dollar business to become a leader in its industry. As problem solvers at heart, we thrive on seeing our ideas come to life in the real world and are constantly pushing the boundaries of what is possible. Our mission has not only changed our lives but also impacted the people we work with and the community we operate in. We are currently looking for a talented and dynamic Business Automation expert to lead our business process automation initiatives. In this role, you will be responsible for designing, developing, and implementing automation solutions across various key business functions such as Finance, CRM, and HRMS platforms. Your primary objective will be to drive high-quality and automated system integrations, enhance operational efficiency, and promote innovation through automation to ensure seamless end-to-end processes throughout the organization. Your responsibilities will include aligning automation initiatives with organizational goals to enhance operational efficiency, cost savings, and employee productivity. You will play a crucial role in selecting, integrating, and optimizing business automation tools while ensuring seamless integration between different systems. Collaborating with cross-functional teams to identify automation opportunities, streamline workflows, and align with overall business objectives will be a key aspect of your role. Furthermore, you will work closely with departments like Finance, HR, IT, Sales, and Operations to understand their needs and translate them into automated solutions. Facilitating workshops and brainstorming sessions to identify automation opportunities and system improvements will be essential. You will also provide training and support to team members on new processes and best practices, develop process documentation and guidelines, and create training programs to assist employees in adapting to new automation tools and processes. In addition to the technical aspects of the role, you will need to ensure that automation solutions comply with relevant regulations and industry standards. Working with security teams to adhere to data protection and cybersecurity best practices and monitoring and managing risks associated with automation projects will be crucial. To be successful in this role, you should have a Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field, along with at least 3-7 years of experience in business process automation or related roles. Strong technical skills in APIs, SaaS integration techniques, automation tools, scripting languages, database management, and programming languages such as Python and JavaScript are required. Excellent communication and interpersonal skills, strong leadership capabilities, and analytical thinking are also essential for this role. Preferred skills include previous experience in finance transformation, enterprise resource planning (ERP) systems integration, and knowledge of agile project management methodologies and tools. Familiarity with tools like ZOHO, Power Automate, and Power BI will be advantageous in this role.,
Posted 2 weeks ago
5.0 - 8.0 years
12 - 14 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
We are seeking an experienced ServiceNow Developer with a minimum of 5 years of experience in designing, developing, and maintaining ServiceNow solutions. The candidate should have expertise in ITSM, ITOM, and HRSD modules, along with hands-on experience in scripting (JavaScript/GlideScript), developing workflows, integrations, and customizing ServiceNow applications to meet business requirements. The ideal candidate should demonstrate proficiency in implementing ServiceNow best practices, adhering to ITIL standards, and collaborating with cross-functional teams to enhance platform performance and user experience. The candidate will also be responsible for automating business processes, troubleshooting issues, and managing platform upgrades. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 2 months ago
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