Senior Manager, Analytics

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. And as you help us create a better world, we will help you build your own intellectual firepower.

Senior

Responsibilities

• Evaluate sales team performance to identify opportunities for efficiencies, optimization, and to drive revenue.

• Act as a liaison between senior leadership, sales operations, and data & reporting teams to define, standardize and automate reporting and analysis needs for daily, tactical decision making

• Work closely with data & reporting teams to identify data gaps and opportunities, define data requirements for projects and design systems of measurement for business activity

• Lead and execute complex data related analytical projects to drive business decisions and efficiencies, including managing cross-functional project teams with business partners from Finance, Operations, Marketing and more

• Guide and develop technical skills and analytical methods of other team members in a collaborative environment to deliver critical insights on short timeframes

• Daily & monthly forecasting for sales team metrics & performance targets

Qualifications we seek in you!

Minimum Qualification

• Bachelor's degree or professional experience required.

• Experience: Proven experience performing complex analytics

• Experience in multi-channel commercial organizations

• Advanced skills with data visualization tools including Tableau and/or Power BI

Preferred Qualification

• SQL skills, including creating tables and views, using CTEs, temporal tables and more

• Strong analytical skills with the ability to collect, organize, analyze, interpret and disseminate significant amounts of information with attention to detail and accuracy

• Ability to clearly and concisely present analysis and recommend specific action(s) to be taken

• Ability to manage multiple priorities with strict deadlines and time constraints

• Strong ability to multi-task, use personal judgment, utilize strong decision making and follow-up skills.

• Strong presentation skills with ability to synthesize take-aways and recommendations from analysis

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.