Senior Manager Agile Program Management

Epsilon Data Management

6 - 11 years

20 - 25 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

product management automation project management presales application development scrum jira automotive product support financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead the overall delivery setup and execution, people and financials management for the assigned software services projects/ program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams Partner with other delivery leads, clients and other internal/ external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive continuous improvement on delivery engagements
Contribute to pre-sales and works with the legal and operations teams to ensure compliance Manage relationships & status reporting within the organization, with clients & applicable third parties Manage internal and external dependencies for the project or program People management responsibilities for team members, track leads, scrum masters and product owners Participate in Delivery Management and (or) Agile communities
The Scrum Master is trained on practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market Expertise with various Agile Methodologies Scrum, Scrum with XP, Kanban, Scrum ban etc
Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally etc and ensuring adoption in consistent manner
Act as servant leader and shield the team from external interference and distractions to keep it in group flow Create self-organizing teams, build consensus and resolve conflict Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs Ability to partner with product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burndown Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc
Ability to manage and increase team velocity, measure efficiency at team and individual level Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders Good to have functional understanding of project and business value being delivered Keeps scrum artifacts updated and visible Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI/CD DevOps, TDD/BDD/DDD, Trunk based development) Ability to run Scrum at scale using scaled agile solutions like Scrum of scrums, SAFe, DaD, LeSS or other industry frameworks Enable continuous improvements around engineering maturity, product management and agile processes via facilitating assessments, reviews and retrospectives Track project quality in real time using dashboards and metrics Owns the empirical governance process across multiple scrum teams Articulate project metrics including leakage, DOP, revenue & margins etc
Ability to build relationships and manage Stakeholders, get periodic feedback from clients and derive corrective actions to make clients successful through realization of business outcomes for a large project or program Collaborates closely with Product owner on product roadmap, release planning and business prioritization Mentor and provide oversight to Scrum Masters
Build strong relationship with internal stakeholders (Capability teams, IT, people success, Office Services, Business Operations, Finance including DAT (Deal acceptance team)) and external stakeholders (vendors and external teams) Partner with Agile coach(es) and other senior leads within and external to drive compliance and delivery maturity improvement Contributes to the Organization s Agile community Qualifications Over 6 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>6 months in schedule and >600 person days in effort) software services projects or programs with globally distributed teams Strong hands on project management experience from inception to closure phases Experience with 3 or more engagements as a lead (scrum master, product owner, Kanban lead, etc) on delivery or consulting projects/ programs based on Scrum/ Kanban framework Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements Delivery experience with scaled agile engagements
Over 3 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting/ services organisation Knowledge of 2 or more effort and cost estimation methodologies/ frameworks Direct people management responsibilities for 10 or more people (including track leads/ other leads) and indirect responsibility/ span of 25 or more people as part of a cross functional team comprising of business analysts
Creative designers, developers, testers and other support functions Strong commercial acumen ie
understanding of pricing models, delivery P&L, budgeting, etc
Basic level understanding of contracts Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred
Nice to have Experience & Credentials Diverse experience across more than one service offering such as application development and maintenance, application/ product support, systems integration, product engineering, package implementation, project management consulting, etc
Practitioner experience as an Agile Coach Certifications: SAFe or other scaled agile related certifications Additional information Gender-Neutral Policy 18 paid holidays throughout the year
Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

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