Senior Manager - 2

Job Title:

Email Domain, Identity & Virtualization SME

Job Grade

Senior Manager -2, G9B

Function:

Information Technology

Sub-function:

Infra IT

Manager s Job Label:

AD/IDAM & Email Lead / Architect

Skip Level Manager s Label:

Global Head DC/SNOC

Function Head Title:

SM / DGM

Location:

Mumbai

Areas Of Responsibility

Create your own sunshine

Are You Ready to Create Your Own Sunshine

As you enter the Sun Pharma world, you ll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we Thrive together and support each other s journeys.

Subject Matter Expert (SME)

Key Responsibilities:

1. Email, AD & IDAM:

• Serve as SME for

  Active Directory, Microsoft Exchange, IDAM, SSO, and MFA

  implementations.


• Manage

  multi-cloud and on-prem email systems

  including Exchange 2010/2013/2016/2019, Office 365, IBM, IceWarp.


• Integrate email and AD systems with

  web-hosted apps, PTR entries, DNS, and email security protocols

  (SPF, DKIM, DMARC).


• Administer and integrate

  email solutions with critical apps like SAP SuccessFactors

  , HRMS, and enterprise platforms.


• Lead

  email migration

  , consolidation, and security enhancement projects.


• Configure and manage

  email archival

  using EMC SourceOne and related storage solutions.

2. Active Directory & Windows Systems:

• Design, implement, and maintain

  multi-forest/domain Active Directory

  systems across Windows 2003 2019 environments.


• Expert in

  Group Policy, DNS, AD replication, OU design, schema

  , and

  backup/restore

  strategies.


• Lead identity lifecycle management and

  federation (ADFS).

3. Virtualization & Cloud:

• Act as SME for

  VMware platforms (ESXi 5. x 8. x)

  and

  Microsoft Hyper-V.



• Deploy and support

  Citrix XenApp/XenDesktop

  ,

  VMware NSX, Azure Stack, SCCM, SCOM

  .


• Experience in

  Hyperconverged Infrastructure, Software Defined Networking/Storage

  .


• Work with cloud platforms

  Azure, AWS, GCP

  .

4. MDM & Automation:

• Manage

  MDM platforms

  like MaaS360, Microsoft Intune.


• Implement

  automation/configuration management tools

  for infrastructure as code.

5. Governance, Compliance, and Support:

• Ensure compliance with

  DISA STIGs, audit

  , and

  governance standards

  .


• Develop SOPs, KBs, risk analysis, and

  DR procedures

  .


• Provide advanced technical support and

  lead incident, problem,

  and

  service request

  management under SLAs.

6. Leadership, Project & Vendor Management:

• Act as mentor for junior engineers.


• Collaborate with internal teams, vendors, OEMs.


• Participate in project planning, execution, and documentation aligned with PMO framework.


• Manage vendor relationships and coordinate contract renewals.


• Oversee project budgets, cost estimates, and financial planning for IT initiatives.


• Track and report progress against project timelines, deliverables, and budgets.

Travel Estimate

-

Job Scope

Internal Interactions (within the organization)

IT functional team across globe.

External Interactions (outside the organization)

Vendors and OEM s

Geographical Scope

Global

Financial Accountability (cost/revenue with exclusive authority)

Job Requirements

Educational Qualification

Graduate or Postgraduate in Computer Science or related field

Specific Certification

Certification & Trainings on following technology domains:

• Microsoft Certified: Enterprise Administrator Expert


• Microsoft Certified: Identity and Access Administrator Associate


• MCSE Messaging


• Certified Windows Active Directory Administrator


• VCP / VCAP-DCV


• Azure / AWS / GCP certifications

Experience

10-12 Years of experience

Skill (Functional & Behavioural):

Technical Skills:

• Strong expertise in

  Active Directory, Exchange, VMware, email security

  , and

  automation.



• Proven experience integrating enterprise identity/email systems with business applications.


• Knowledge of

  PowerShell, LDAP, Kerberos, server monitoring

  , and

  network routing.



• Excellent communication, leadership, and operational management skills.

• Proficient in vendor coordination, budgeting, and contract negotiation/renewal.

Soft Skills:

• Strong leadership, communication, and cross-functional collaboration


• High attention to detail, especially around security and compliance


• Problem-solving under pressure and with complex systems


• Strategic thinking with a proactive mindset toward continuous improvement


• Pharma industry experience is an advantage.

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let s create a brighter future together!