JOB TITLE - Sr. Maintenance Manager- PHE
LEVEL & GRADE - C3 & C
DIVISION/ DEPARTMENT - E&M / Landside Civil
COST CENTER - 72170
REPORTS TO (DGM-Civil)
DATE 21.07.2025
JOB PURPOSE
(Provide an overview of the job, its context in the organization and the contribution that it makes)
- Provide high quality maintenance of civil infrastructure with special focus on Plumbing Works and effective maintenance of the Plumbing network including Water & Sewage system & Rainwater network.
- Support Head-E&M Landside Civil / DGM Civil, in achieving desired serviceability levels of all PHE Systems on a 24x7 basis.
- Ensure adherence to all safety regulations while carrying out the above functions.
- Documentation such as estimation, measurements, progress tracking, billing etc.
- Effective management of works being executed through outsourced agencies.
- Inventory management through SAP & IBM Maximo & ensure complete availability of all consumables and spares.
- Preparation of the weekly maintenance reports & posting in share folder.
- Preparing & posting the incident reports to ensure 100% compliance to all statutory requirements.
- Conducting the In-house training program with or without vendor participation.
- Enhancing water efficiency by optimizing the usage of the water at PTB (T1 & T2 & MMTH & CUP & all future projects) Rest Rooms & Landside Building Rest Rooms.
- Take up PHE training to the SLA and AMC manpower and ensure the quality of work and safety standards are met.
- High quality serviceability and sustainability of civil infrastructure with special focus on economical and effective maintenance.
- Provide technical, commercial inputs and support in the continual improvements of PHE.
- Documentation such as estimation, measurements, progress tracking, billing, preventive maintenance schedule & maintaining the database.
- Quality and timely delivery of all works taken up.
- Meeting revenue targets.
- Ensuring accountability of team through assigning tasks, continuous monitoring through SAP, Maximo, Asite Apps.
- Provide support and ensure effective quality control and quality assurance during execution and maintenance of civil installations, especially the PHE systems.
- Carryout Inspections and generate reports and ensure smooth HOTO process.
- Ensure all the relevant documents & records are maintained for all the Certifications such as IMS, ISO, EMS, BCMS etc
PRINCIPAL ACCOUNTABILITIES
(List the responsibilities/ duties associated with the job and the major activities associated with each responsibility. For each responsibility/ duty listed, give the factors on which an individuals performance is judged)
Accountabilities
Major Activities
Management of Landside Civil Team:
Leading the Landside Civil Team and ensuring close to 99.50% serviceability of all civil facilities including the expanded Terminal & VVIP Terminal, Landside Roads, Bridges, and Parking Areas, Drainage Structures falling in the jurisdiction of Landside.
- Supervision of the BIAL Insourced Staff
- Supervise a staff of skilled and semi-skilled workers in such maintenance duties as painting, carpentry, masonry, cement work, water proofing works, and general upkeep involving structures, furnishings, equipment, floorings, grid ceiling, plumbing and related systems, especially related to PHE.
- Train, instructs and assigns subordinates, and inspects completed work.
- Ensuring periodic inspection of assigned facilities to determine serviceability.
- Diagnose the problems and initiate necessary action.
- Plans and schedule routine maintenance establishes work priorities.
- Maintains checklists, documents and records of maintenance activity, and prepare simple daily report.
- Ensure the safety measures and regulations as per Airport standards.
- Coordinate building and maintenance activities within the division and with other divisions and departments.
- Checking Bills and verifying Quantity of the awarded works.
- Performing function of maintenance shift in charge as and when required.
- Reviewing the inspection reports and ensuring corrective maintenance based on inspection reports for all the installations.
- Study analyze and decide the action plan to arrive at safe reliable strategy which is safe & economical
- Supervising the insourced & outsourced enlarged staff
- Maintaining the expanded terminal facilities, VVIP Terminal, Landside Roads, Bridges, and Parking Areas, Drainage Structures, MMTH, CUP and all upcoming projects.
- Maintaining the increased Landside Civil Installations
- Analyzing the training requirements for insources as well as for outsourced & proposing the same.
Ensuring optimum utilization of budget, resource & Time
- Effective resource allocation, monitoring & supervision of all civil maintenance activities
- Reviewing the activities performed and developing action plans to optimize monitoring the time and resources.
- Implementing strategy plans to ensure nil wastage
Technical Decisions & Evaluation to support the operations
- Support the management in respect of serviceability and unserviceable conditions to ensure the no risk during operational conditions
- Conducting technical evaluations like pavement condition inspections, retro-reflective ness of markings
- Providing Technical Evaluations, input on all the civil installations based on inspection reports & previous working conditions
Management of Manpower & Resource
- Monitoring the allocation of the Manpower, Machinery for maintenance activity i.e. activity wise, location wise and depending on its criticality.
- Approving 24X7 operating for the duty roster for the team members and reviewing
- Co-ordination of maintenance work with team members, outsource team with other divisions like operations & Safety in view of carrying out maintenance / construction activities on daily basis and making available of manpower in all the shifts 24X7 & monitoring of all shift activities to perform the maintenance, preventive maintenance & corrective maintenance for all civil installations.
- Monitoring the inventory for consumable & Spares of civil team and making available of consumable to perform maintenance activities to ensure unhindered maintenance management
- Procurement of spares/consumables including follow up with Procurement division.
- Closing of work order and raising required spares and monitoring of inspection schedule through SAP
- Execution, monitoring, testing & supervising of all the civil related works
- Analyzing & proposing the post expansion manpower requirements for insourced as well as for outsources teams
Contract management
- Making technical decisions with respect to safe reliable operational conditions
- Compiling the weekly, monthly & quarterly reports of team
- Monitoring effective budget utilization of the Department
- Ensuring preparation & payment of the Maintenance Contract Monthly Bills
- Ensuring preparation & payment of the Interim payment certificate
- Ensuring payment the bills for the consumables
- Management of the Petty Cash Account
- Providing the solicited proposal to improve the infrastructure in Landside
- Preparing the RFP
- Evaluating the contract proposals technically as well as commercially & recommending for obtaining approval
- Conducting the monthly progress review meeting with contractors
- Conducting/ attending the monthly review meeting with Landside Civil Team internal meetings
- Attending the weekly review meeting with HOD
- Attending the weekly MOWP meeting to obtain the work permits and to permit the work
- Preparation and revision of SOP’s
- Supporting the project team by giving existing data of installations & support as required.
- Contract Management of work, supply and service contracts related to civil maintenance, timely renewal and documentation.
- Generation of monthly brief containing the details of improvements / innovations made in civil side and MIS
- Execution of special works.
- Preparation of budget, expenditure control.
- Supporting all certification process such as BCM, ISO, LEED, GREENCO etc.
- Supporting other divisions on emergency.
- Finding opportunities for making revenue through facility management
- Analyzing the spares & consumable requirements of the post expansion requirements & proposing the same
- Coordinating the T1 refurbishment / Enhancement Works
DIMENSIONS
(Financial or Non-financial parameters which are directly impacted/controlled by the role or indirectly influences/contributes to in a measurable way)
Financial
- Delivery of CAPEX and OPEX works within time and required quality.
- Executing the works for the Concessionaries & generating revenues
- Delivery of non-budgeted CAPEX Works as required by the other user departments like commercial, security & Landside Operations & Terminal Operations
Non-Financial
- Maintaining serviceability of civil infrastructures above 99.50%
- Handing the Annual Maintenance Works Contractors & SLA Based Contracts
- Handing Landside Civil team of insourced (Existing) Manpower team leads like Managers, Dy. Maintenance Managers & Technical Assistants, Sr. Technical Assistants, Maintenance Engineers & Sr. Maintenance Engineers.
JOB SPECIFICATION
5.1. Education qualification and certifications
Graduate / Diploma in Civil Engineering (CE)
5.2. Years of Experience (
15 years of total experience (Graduate in CE) / 18 years of total experience (Diploma in CE)
with a deep understanding of Construction activities out of which 5 years of experience as a manager of a medium sized company and experience in Civil Construction and Maintenance.
5.3. Computer skills
- Proficiency in - Auto CAD, MS Project and MS office.
5.4. Knowledge and work skills
- Knowledge on the PHE
- Knowledge on Project Management
- Knowledge on the maintenance tools & equipment’s
- Knowledge on contract management
- Knowledge on the working methodologies
- Knowledge of ICAO, IRC, BS, ASTM, IATA, and AASTHO Specifications & Standards.
Behavioural Competencies
(Behavioural competencies are qualities and skills that describe ‘how’ the job is to be performed. These qualities and skills translate into on-the-job behaviours that lead to superior and effective performance. There are 8 organizational competencies for BIAL that describe specific qualities and skills required by the position holder. Mention the level as skilled, proficient, advanced or expert as applicable, and if the competency is not required, then mention n.a.)
