Senior Learning Administrator

We are looking to hire a Sr. Learning Administrator in our high-performance team in India. A Senior LMS Administrator oversees the administration, configuration, and maintenance of an organization's Learning Management System (LMS) Oracle and other learning platforms. This role ensures all the learning tools operate smoothly, supports training and development goals, and provides a seamless learning experience for users. This role also needs to define process, provide technical support and troubleshoot issues. Additionally support the leadership and stakeholders in generating and analyzing reports while also ensuring compliance and data security.

The responsibilities include but are not limited to:

• Work with Learning partners in implementing learning programs.
• Managing user accounts, roles, and permissions within the Oracle Learning Management system.
• Creating, updating, and organizing courses, learning paths, and curricula.
• Uploading and maintaining learning materials, such as videos, documents, and interactive content.
• Generating and analyzing reports on learner progress, course completion rates, and other key metrics.
• Providing technical support to users, troubleshooting issues, and ensuring a smooth learning experience.
• Ensuring that learning programs comply with organizational and regulatory standards.
• Working with other systems and tools to integrate the learning management system with other enterprise applications.
• Knowledge of current technology as it applies to Learning software and systems.
• Adhere to policy and procedures to ensure security and integrity of the LMS.
• Manage common mailbox and daily queries of stakeholders
• Address access related issues, completion related issues, content related issues, User Interface related issues, troubleshoot and escalate issues that require helpdesk support of the HRIS team
• Testing regular courses / LOs against the pre-defined checklist for functionalities, completion recording, reporting records and scores to user profile.
• Test case documentation
• SCORM/API

Skills and Qualifications:

• Experience of 7-8 years with 3 years as an Oracle LMS administrator
• Minimum of 2 years in handling L0 technical queries
• Good knowledge of Process documentation
• Proficiency in Oracle LMS tools and technologies.
• Knowledge of creating reports and creating dashboards
• Oracle certifications a plus.

Educational Background:

• Bachelor's degree: Preferably in Computer science, or a related field.