Senior Lead Analyst - Product Support(Python Developer, SQL)

FIS

6 - 9 years

6 - 10 Lacs

Pune Maharashtra India

Posted:6 days ago| Platform: Foundit logo

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Skills Required

Project Managment

Work Mode

On-site

Job Type

Full Time

Job Description

What you will be doing:

You will perform small projects including new client onboarding and change management activities
You will provide technical support to FIS internal teams to help resolve issues
You will help create and validate runbooks, and track task progress in our issue management system
You will provide in-depth product support to FIS clients by resolving incoming inquiries
You will analyze problems and work with other teams to provide and implement solutions
You will help improve and automate processes to bring efficiencies to the business
You will build long-term relationships with our clients through your continued support of their applications and related business challenges
You will document client information and recurring technical issues to support product quality programs and product development

What you will need:

Strong analytical skills
Knowledge in programming, implementation of software products.
Experience in SQL and programming (preferably in the financial sector using Python)
Experience in incident, problem, change, and release management
Organizational and time management skills required
Self-starter with proven ability to work independently
Excellent oral and written communications skills
Strong problem-solving skills

Added bonus if you have:

Knowledge of databases, cloud platforms, and APIs
Prior experience of supporting trading platforms
Interest or experience in finance, trading or the asset management industry
Prior experience with Cross Asset Trading and Risk (Front Arena) application

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