Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in gurugram
>
AMERICAN EXPRESS
>
Senior Lead Analyst

Senior Lead Analyst

AMERICAN EXPRESS

2 - 7 years

4 - 9 Lacs

gurugram

Posted:12 hours ago| Platform:

Apply

Skills Required

process monitoring career development finance risk assessment operational risk management wellness ms office financial services monitoring testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Purpose of the Role:

As a part of First Line of Defense, the candidate will be responsible to monitor the customer facing interactions in line with AEMP 88 and GCS Business Conduct Policy requirements and support the effective functioning of Business Conduct program

How will you make an impact in this role

Key Responsibilities:

Ensure effective and appropriate Business Self-Testing, validation, and documentation of review activities for risk programs and controls according to standards and other all applicable policies
Proactively anticipate and identify issues and control deficiencies through testing various channels of communication (including Calls, Emails, LinkedIn and Notes notations), assessing the impact of each and collaborating with business partners to develop and implement appropriate mitigating actions
Support client signing / relationship-based testing with the endeavor to monitor the entire sales journey including all interactions and activities logged by Customer facing colleague
Monitor activities to ensure deadlines and commitments are met concerning end-to-end process monitoring, risk assessment, program documentation, testing plans, reporting, and action plans
Ensure compliance to Policies, Standard Operating Procedures, and American Express Compliance standards with respect to documentation, testing, and certification of GCS business monitoring and testing
Collaborate and consult with Colleagues, Internal Partners and key control teams both within the lines of business and across the organization, to promote a well-controlled environment.

Critical Factors to Success:

Demonstrated willingness to take initiative and act decisively.
Creative mind that is not afraid of thinking differently to solve complex problems that have regulatory or compliance requirements.
Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.
Proven ability to effectively interact with all levels across the organization including business and control partner leadership.
Strong written and oral communication skills coupled with solid presentation skills. This includes the ability to take analyze large sets of data concisely and convey messages to leadership and peers. In addition, strong knowledge to build reports, dashboards and metric reporting is desired.

Minimum Qualifications

A minimum of 2 years relevant experience required which may include: internal control/operational risk, internal auditing, or related experience in the financial services/banking industry.
Minimum Qualifications: Bachelor s degree or equivalent experience in commerce

Functional Skills/Capabilities
:

Good knowledge MS Office Skills
In depth knowledge of American Express products, procedures and policies

Preferred Qualifications:

Knowledge of Operational Risk Management, Operational Risk Events and PRSA or Business Self-Testing will be an added advantage.
Candidates with knowledge and understanding of Conduct risk, and Business self-testing will be given preference.

Knowledge of Platforms:

Microsoft Office, BCMA, Outreach, One Force, Sales Force, SharePoint is preferred

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

More Jobs at AMERICAN EXPRESS

Customer Service Analyst T2-II

Gurgaon

1 - 2 yrs

INR 7 - 8 Lacs

Financial Analyst

Bengaluru

2 - 5 yrs

INR 10 - 11 Lacs

Manager - Digital Product Management

Gurgaon

8 - 13 yrs

INR 30 - 35 Lacs

Financial Analyst

Gurgaon

1 - 2 yrs

INR 10 - 11 Lacs

Manager - Compliance

Gurugram

8 - 13 yrs

INR 20 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

AMERICAN EXPRESS

Financial Services

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Lead Analyst