Senior IT Systems Engineer

7 - 12 years

10 - 14 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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Job Summary
We are seeking a highly skilled and proactive Senior IT Systems Engineer to manage, support, and enhance our global IT infrastructure. The ideal candidate will have hands-on experience across hardware, networking, cloud, and security domains, with a strong focus on operational excellence, documentation, and compliance. This role requires an analytical problem solver who can work collaboratively across teams and adapt to changing business needs.
Key Responsibilities


1. Hardware & IT Support
  • Diagnose and resolve hardware issues across desktops, laptops, and servers.
  • Perform upgrades (RAM, SSD, etc.) and troubleshoot peripherals (printers, scanners, etc.).
  • Maintain end-user devices and ensure smooth day-to-day IT operations.
    2. IT Ticketing & User Support
    • Manage and resolve IT service requests and incidents via a ticketing system.
    • Handle software installations, access management, and user account administration.
    • Research new tools, technologies, or solutions as required to resolve complex issues.
      3. Team Coordination & Cross-Functional Collaboration
      • Work closely with Admin, Security, and Network teams to coordinate cross-departmental tasks.
      • Support remote teams across India, the US, and Australia during their respective working hours.
        4. Asset & Inventory Management
        • Maintain and update IT asset inventory and lifecycle tracking.
        • Ensure timely asset allocation, deallocation, and maintenance records.
          5. Network Security & Infrastructure
          • Configure, maintain, and troubleshoot networking devices \u2014 firewalls, routers, switches, and access points.
          • Monitor network performance, connectivity, and security incidents.
          • Implement and maintain secure VPNs, VLANs, and site-to-site tunnels.
            6. Vulnerability Management
            • Operate and maintain Nessus or equivalent vulnerability management platforms.
            • Perform scheduled scans, generate reports, and coordinate remediation with relevant teams.
            • Assist in vulnerability lifecycle management and patch verification.
              7. Compliance & Information Security (ISO 27001, SOC, etc.)
              • Support internal and external audits through documentation and evidence collection.
              • Participate in implementation and maintenance of ISO 27001 controls and related frameworks.
              • Ensure compliance across IT systems, policies, and procedures.
                8. Penetration Testing (Preferred)
                • Conduct or coordinate periodic network and wireless penetration testing.
                • Review findings, assess risks, and implement corrective measures.
                  9. Cloud Infrastructure (AWS Preferred)
                  • Deploy and manage cloud-based servers, networking, and security configurations.
                  • Work with IAM, S3, EC2, and other AWS services to ensure secure, scalable infrastructure.
                    10. Leadership, Communication & Learning
                    • Demonstrate creativity, adaptability, and eagerness to learn emerging technologies.
                    • Act as a mentor and guide for junior IT staff members.
                    • Communicate effectively with both technical and non-technical stakeholders.
                    • Maintain flexibility in work hours to support multiple global locations.

                      Requirements Qualifications & Skills
                      Required:
                      • Bachelor\u2019s degree in Computer Science, Information Technology, or related field.
                      • 7+ years of hands-on experience in IT Systems Administration or Infrastructure Engineering.
                      • Strong knowledge of Windows, Linux, and Mac environments.
                      • Proficiency in networking (TCP/IP, DNS, DHCP, VLANs, VPNs, Firewalls).
                      • Working knowledge of Microsoft 365 Admin Center and Intune.
                      • Experience with vulnerability scanning tools (e.g., Tenable Nessus).
                      • Familiarity with ISO 27001 and other security frameworks.
                        Preferred:
                        • Certifications such as CompTIA Network+/Security+, CEH, CISSP, OSCP, CCNA, AWS Certified SysOps Administrator, or ISO 27001 Implementer.
                        • Experience in scripting or automation (PowerShell, Bash, or Python).
                        • Exposure to virtualization technologies (VMware, Hyper-V) and backup solutions.
                          Soft Skills
                          • Excellent communication and interpersonal skills.
                          • Analytical and methodical approach to problem-solving.
                          • Strong sense of ownership, accountability, and attention to detail.
                          • Collaborative team player with leadership potential.
                          • Ability to multitask and manage priorities in a fast-paced environment.

                            Benefits
                            As per company standards.
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