Senior IT Systems Engineer

At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and a diehard team that is dedicated to making your most complicated integrations just work. Our core mission at Celigo is simple: to enable independent best of breed applications to work together seamlessly. We believe that every department and every business end user should always have choices when it comes to software selection, and that integration challenges should never be a barrier. As an IT Systems Engineer at Celigo located in Hyderabad, India, you will be responsible for engineering IT solutions and handling level 2 and 3 tickets. Your role will involve solving incoming help desk questions and liaising with third-party support to assist in using cloud-based services. You will also be responsible for our IT infrastructure, general security posture, and administering security monitoring packages like Egnyte. If hired, your responsibilities would include engineering solutions for the IT Department, such as SSO expansion and automation initiatives, handling L1 and L2 tickets for US, EMEA, and APAC regions, managing security monitoring packages, performing functional migrations, learning Celigo's integrator.io product for internal task automation, developing self-service solutions for employees, and building strong relationships across the organization. We are looking for candidates with a B.E/B.Tech in Computer Science and 3-5 years of hands-on experience, familiarity with GSuite and other Google products, experience with applications like JAMF, Intune, BetterCloud, Netsuite, and Concur, knowledge of security audits like CIS Levels, automation scripting skills, experience with API calls, strong troubleshooting skills, willingness to work in shifts, and a passion for technology. Additionally, we value candidates with effective interpersonal skills, strong communication abilities, problem-solving skills, ability to prioritize tasks, and a collaborative mindset. At Celigo, you will love the integrated environment that allows seamless integration of business applications, automation capabilities, core values that promote diversity and inclusion, work-life balance with vacation time and holidays, a strong benefits package, tech stipend, recognition opportunities, and various other perks that contribute to a positive work experience. Join Celigo, where hundreds of applications, thousands of business processes, and millions of combinations are seamlessly integrated through our iPaaS platform.,