Senior IT Systems Engineer

3 - 7 years

10 - 14 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Analyze IT infrastructure to improve performance, capacity , scalability, including evaluation of new technologies for new company initiatives and budget planning.
  • Collaborate to develop and design computer systems and network infrastructure.
  • Oversee the development, installation, configuration, monitoring, and administration of computer systems/networks.
  • Manage project timelines and documentation.
  • Troubleshoot technical issues and develop effective solutions, including potential 24 X 7 on-call for network and systems support.
  • Coach/train the infrastructure and service desk team on new systems, protocols, and best practices.
  • Help drive company towards advancements in IT technology, protocols, and best practices.
  • Participate in the building and configuration of server environments and application services, leveraging automation tools for deployments and system consistency.
  • Provide an escalation point for IT Support Services that includes supporting: Office 365, Active Directory, end user networking, and other client applications and processes.
  • Create and update documentation for processes and procedures, including troubleshooting of common issues, network diagrams, server build standards, data reports/analytics, operations manuals, etc.
Required Job Skills and Abilities:
  • Familiarity with operating systems, such as Windows, Linux and MacOS
  • Experience in administering cloud infrastructure and SaaS applications, ie .. Azure or AWS.
  • Storage administration experience.
  • VMware management, optimization, and troubleshooting experience.
  • In depth knowledge of Microsoft Windows Server and other MS products, including Active Directory, Exchange, Office 365, IIS, and SharePoint.
  • Experience with tools for MDM, SSO, Email Security, Privilege Management or similar.
  • Experience with database management software, such as MySQL and Microsoft SQL Server.
  • Understanding of system monitoring processes and best practices.
  • Ability to handle multiple projects concurrently in a fast-paced open environment.
  • Proven ability to learn new technologies quickly to a high level of proficiency .
  • Understanding of information security principles and best practices including network level and endpoint protection mechanisms.
  • Previous experience with providing 24 X 7 mission critical support.
  • Ability to work as part of a team and establish working relationships with peers, co-workers, managers, and external contacts, and work effectively and professionally in a team environment.
  • Excellent written and verbal communications skills.
  • Strong customer service skills with high focus on customer satisfaction.

 

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