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Aspire APP
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Senior IT Support Engineer

Senior IT Support Engineer

Aspire APP

6 - 11 years

8 - 13 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

automation linux technical writing information security soc windows microsoft wifi python firewall

Work Mode

Work from Office

Job Type

Full Time

Job Description

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space!

About the Role:

As a Senior IT Support Engineer, you will play a critical role in managing and supporting Aspire s IT infrastructure and endpoints. Reporting directly to the Director of Information Security, you will be part of a fast-growing and dynamic team of IT professionals working to build and maintain a secure and scalable IT environment across the company.

Key Responsibilities:

Manage and administer platforms including Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint (MDE).
Administer and troubleshoot Windows 10/11 and macOS endpoints.
Implement, configure, and maintain Unifi network systems: office WiFi, firewall, and door access systems.
Provide hands-on IT support in the Jakarta office and remote support for other locations.
Troubleshoot hardware and connectivity issues (PCs, printers, WiFi).
Select, test, purchase, and configure end-user equipment (Windows and Mac), IT hardware, and software licenses.
Maintain awareness of and support compliance efforts (e.g., ISO 27001, PCI DSS, SOC 2 Type 2).
Write and maintain user guides, FAQs, and technical documentation in Notion and Confluence.
Develop small automation scripts using PowerShell, Bash, or Python to improve efficiency.

What We re Looking For

Minimum Qualifications:

Based in Bengaluru, India
Minimum 6 years of relevant professional experience.
Strong verbal and written communication skills in English.
Self-starter with the ability to independently manage tasks end-to-end.
Experience in administering and supporting:
Google Workspace, Jira, Azure AD, and Intune.
Windows 10/11 and macOS endpoints.
Unifi network infrastructure.
Basic scripting knowledge (PowerShell, Bash, or Python).
Bachelor s degree in Computer Science, IT, Engineering, or a related field.

Preferred Qualifications:

Familiarity with tools such as AWS, 1Password, Notion, and Slack.
Experience working with Linux systems and command-line tools.
Exposure to incident management using Azure Sentinel.
Industry certifications like CompTIA A+, Network+, Security+, CompTIA Cloud+
Knowledge of legal and compliance frameworks such as ISO 27001, PCI DSS, and SOC 2 Type 2.
Bonus: A personal GitHub or blog showcasing projects or technical writing

What we offer

Uncapped flexible annual leave.
Hybrid work arrangement.
Training subsidy for your professional growth.
Wellness benefit.
Team bonding budget to foster collaboration and sense of belonging.
Flexibility to work from anywhere (for up to 90 days per annum).
Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page .

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Senior IT Support Engineer