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Senior Implementation engineer / Professional Services Consultant

Senior Implementation engineer / Professional Services Consultant

Elsevier

4 - 8 years

10 - 16 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

unix data analysis data management analytical windows troubleshooting operations product support monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will be involved in interesting and challenging, client-facing work, with responsibility for some or all phases within the project life cycle, including data analysis, implementation, training and ongoing client relationship management. The role is based out of our Singapore office. As this is a client-facing role, you may frequently be based on client site, and regular travel is part of the job, up to 30% of your time.

Responsibilities

Supporting client in their on-premise implementation, providing both technical and functional advice based on LNRS products as well as industry best practices.

Providing advice and support to clients on compliance and risk regulations, systems, and processes

Investigating and analyzing client business activities and processes to make them more efficient and compliant using LNRS products.

Conducting workshops to gather and analyze client requirements and recommend solutions

Identifying, analyzing, and interpreting trends or patterns in complex data sets

Ensuring the integrity of project data, including data extraction, storage, manipulation, processing, and analysis

Assisting with functional customization of the solution

Training end users, administrators, business and technical teams on the new systems and processes

Requirements

Have completed undergraduate studies in a technology-based discipline.

Be experienced in a technical role involving product support and/or implementation

Experience with AML/KYC, financial-crime compliance, sanctions screening, transaction-screening / monitoring

Experience in interacting with clients in either a service-oriented or product-oriented company.

Be analytical, good at problem solving, and troubleshooting skills

Enjoy a team-based, collaboration and supportive environment

Have excellent organizational skills, prioritizing a dynamic workload

Have technical capabilities in Unix and Windows Operating Systems, RDBMS and SQL and Application Servers Deployment

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Senior Implementation engineer / Professional Services Consultant