Senior Field Consultant

7 - 12 years

30 - 35 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

 
  • Product Implementation:

    Seamlessly deploy and configure Rubrik solutions to meet specific customer s needs.
  • Training and Education:

    Equip customer s with the knowledge and skills to effectively manage and leverage Rubrik solutions.
  • Consulting:

    Leverage the deep industry expertise to address unique business challenges and develop tailored solutions.
  • Process Adherence :

    The consistent and accurate following of established procedures, guidelines, and standards within Professional Services organization

What Success Looks Like:

  • Accelerated Time to Value:

    Drive rapid adoption of Rubiks solutions, enabling customers to realize significant benefits quickly.
  • CSAT :

    Positive CSAT scores and Customer accolades
  • Peer recognition :

    To Demonstrate the effectiveness as a team player

Required Technical Skills:

  • Virtualization:

    VMware, Hyper-V, Nutanix
  • Scripting:

    GraphQL, API, PowerShell, Python
  • Networking:

    Distributed and standard switching
  • Databases:

    Oracle, SQL, Exchange, SAP HANA (and other non-MS databases)
  • NAS Systems:

    Understanding and integration of various NAS vendor technologies
  • Cloud Providers:

    Expertise in Azure, AWS, and GCP, including cloud architecture and deployment of cloud resources
  • Kubernetes:

    Understanding and integration of Kubernetes (preferred)

Interpersonal Skills :

  • Technical Mastery:

    Leverage your deep understanding of Backup architecture to provide expert guidance and support
  • Technical Prowess:

    Proven experience in networking, storage, and datacenter operations.
  • Problem-Solving:

    A strong aptitude for troubleshooting complex technical issues.
  • Customer Focus:

    A passion for delivering exceptional customer experiences.
  • Communication Skills

    : Excellent verbal and written communication skills.
  • Team Player:

    Ability to collaborate effectively with cross-functional teams

Qualifications:

  • Bachelors degree in Computer Science or related field
  • 7+ years of experience in Professional Services and Customer Support role
  • Experience in Data Backup industry
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork abilities
  • Experience with cloud platforms (AWS, GCP, Azure)

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