Senior Field Consultant

Job Summary

About the role:

Professional Services Field Consultant (FC)

What you'll do:

• Implementation Execution:

  Work closely with Customer, Sales and Project Manager to execute and support the implementation projects, ensuring configurations and deployments are completed accurately and on time.

• Customer Trust and Reliability:

  Consistently demonstrate responsibility and follow-through on assigned tasks, contributing to a relationship of trust with client technical teams.

• Technical Assistance:

  Assist with the end-to-end installation, initial configuration, and optimisation of Rubrik solutions, focusing on cluster deployment, policy setup, and infrastructure integration.

• Feature Adoption Support:

  Support the deployment and configuration of advanced features like cyber recovery workflows, immutable backup policies, and secure platform management.

• Knowledge Development & Transfer:

  Absorb and apply technical product knowledge, assisting senior team members in providing effective education to customer operations teams on best practices.

• Project Support:

  Support project coordination efforts, assist in managing internal resources, and help track activities to ensure deliverables stay within scope and time constraints.

• Continuous Learning:

  Maintain a commitment to being a fast learner, proactively seeking training and certifications to stay current with Rubrik features, cloud services (AWS, Azure, GCP), and emerging industry trends.

• Documentation:

  Contribute to the creation of high-quality deployment documentation, configuration guides, and operational best practices.

Experience you'll need:

Experience & Technical Acumen

• 6+ years

  of hands-on experience in implementing, migrating, or supporting Enterprise IT Infrastructure environments (Storage, Networking, Virtualisation, or Backup/Recovery).
• Experience assisting on multi-month engagements, supporting the ingestion of workloads (Databases, NAS, Virtualisation) with customer resources.
• Expertise in translating basic technical concepts into actionable tasks and demonstrating task ownership (responsibility).

Essential Consulting & Behavioural Traits:

• Trust & Integrity:

  Eagerness to build strong, trustworthy working relationships with technical counterparts.

• Accountability:

  High degree of responsibility and dedication to completing assigned tasks accurately and on schedule.

• Adaptability:

  Demonstrable ability to be open
  for
  changes and quickly adjust focus or learn new skills when faced with evolving project requirements.

• Curiosity:

  A strong intrinsic desire to be a fast
  learner and quickly master new software features and best practices.
• Strong written and verbal communication skills.

Location & Work Hours

• Location:

  Bengaluru, Karnataka (Hybrid)

• Work Hours:

  5:30 PM - 2:30 AM IST

Join Us in Securing the World's Data

Rubrik (RBRK), the Security and AI company, operates at the intersection of data protection, cyber resilience and enterprise AI acceleration. The Rubrik Security Cloud platform is designed to deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations, all on top of secure metadata and data lake. Rubrik's offerings also include Predibase to help further secure and deploy GenAI while delivering exceptional accuracy and efficiency for agentic applications.

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