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Bajaj Finserv
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Senior Executive - Operations and Service

Senior Executive - Operations and Service

Bajaj Finserv

2 years

0 Lacs

mumbai metropolitan region

Posted:1 day ago| Platform:

Apply

Skills Required

service finance integrity query dispatch excel word communication

Work Mode

On-site

Job Type

Full Time

Job Description

Location Name:

Dombivali

Job Purpose

“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Duties And Responsibilities

Understanding of the investment products (FD, Mutual fund etc.)2.Would be responsible for handling query & complaint raised by walk-in customers at FD service branch3.Ensure timely & correct resolution to customer4.Processing of fixed deposit & mutual fund application for walk-in customers5.Processing of renewal, pre- maturity & other requests received from walk-in customers6.Timely dispatch / handover of FDR (fixed deposit receipt) to customer7.Adherence to process & policy changes as rolled out by HO / product team8.Cross selling of FD & mutual fund to walk-in customer9.Timely dispatch of physical file / applications to back office / central ops team

Required Qualifications And Experience

Minimum graduation with 2 years of experience is preferable 2.Good in Excel/Word 3.Good communication and inter personal skills

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Senior Executive - Operations and Service