Posted:8 hours ago|
Platform:
Work from Office
Full Time
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities
To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc- Data Analysis & Sharing of best practices with team
- Ensuring Implementation of Policies & processes- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction
- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region- To Support all New Initiatives & functional Projects of the Function
Required Qualifications and Experience
Bajaj Finance
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