Senior Executive - IT (System Administrator ) - Japanese MNC - Dahej

Job Description

Call Logs And Incident Management Call Logs And Incident Management Role & responsibilities Team Management : Lead and guide a team of system administrators, providing support, mentoring, and performance feedback. Assign and monitor the tasks progress for timely resolution Act as the primary point of contact for escalated issues and team-related concerns DATA BACKUP : To maintain Server and Application periodical backup & Restore To maintain Network devices backup & Restore TO maintain User backup &Restore To maintain backup and monitoring reports Proper documentation for all above points. Network Administrator : Routing and Policy management in Firewall Network laying and maintenance. Network monitoring & troubleshooting. IP address management. Maintain sap & ssl vpn connectivity with all locations. CCTV camera's monitoring and troubleshooting and check the backup on daily basis System Administrator : System / Server upgrade and configuration as per requirement OS & AV Patch update and monitoring Troubleshooting of all remote and local user calls related to hardware, applications, Email, network & Printers E-tips and user trainings Ensure systems are running smoothly, securely, and efficiently. Manage regular updates, backups, and troubleshooting for IT infrastructure. Plan and execute IT projects, including system upgrades and new implementations. Collaborate with other teams and departments to understand and meet IT requirements. Research and recommend new technologies to improve efficiency and performance It Helpdesk For Day To Day Activities Able to provide same day resolution System preventive maintenance. Asset tagging and management. maintain daily calls report. maintain daily work schedule. maintain monthly & yearly report. It Purchase And It Documentation And Its Process Good Negotiation Skills Handle IT purchase and coordinate with vendor and all related dept. To complete the process and payments. Maintain all IT reports and update on regular basis. Maintain all IT forms ( IT asset issue and rollback, account creation, printer service, IT internal documentation.) Call Logs And Incident Management : Call log against downtime of isp and take continuous follow-up till problem resolved. Register call to oem for system part issue and replace part. Follow up for the registered calls to oem & other vendors. Cloud Administration : Design, implement, and manage cloud infrastructure. Enforce security measures and ensure compliance. Develop and maintain backup and disaster recovery plans. Monitor and optimize performance. Manage costs through effective resource utilization. Implement automation for routine tasks.