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7.0 - 12.0 years
7 - 11 Lacs
bengaluru
Work from Office
Req ID: 326880 We are currently seeking a OS and Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Preferred Experience: Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc), Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell, scripting, and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario and do POCs. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model 2+ years scripting Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience
Posted -1 days ago
2.0 - 7.0 years
5 - 9 Lacs
bengaluru
Work from Office
Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience
Posted -1 days ago
2.0 - 7.0 years
5 - 9 Lacs
bengaluru
Work from Office
We are currently seeking a Digital Engineering Networking Engineer Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience.
Posted 3 hours ago
7.0 - 12.0 years
1 - 5 Lacs
bengaluru
Work from Office
Job Duties: Administer and maintain scalable cloud environments and applications for data organization. Understanding business objectives of the company and creating cloud-based solutions to facilitate those objectives. Implement Infrastructure as Code and deploy code using Terraform, Gitlab Install and maintain software, services, and application by identifying system requirements. Hands-on AWS Services and DB and Server troubleshooting experience. Extensive database experience with RDS, AWS Redshift, MySQL Maintains environment by identifying system requirements, installing upgrades and monitoring system performance. Knowledge of day-to-day database operations, deployments, and development Experienced in Snowflake Knowledge of SQL and Performance tuning Knowledge of Linux Shell Scripting or Python Migrate system from one AWS cloud to another AWS account Hands-on DB and Server troubleshooting experience Maintains system performance by performing system monitoring and analysis and performance tuning. Troubleshooting system hardware, software, and operating and system management systems. Secures web system by developing system access, monitoring, control, and evaluation. Testing disaster recovery policies and procedures; completing back-ups; and maintaining documentation. Upgrades system and services and developing, testing, evaluating, and installing enhancements and new software. Communicating with internal teams, like EIMO, Operations, and Cloud Architect Communicate with stakeholders and build applications to meet project needs. Minimum Skills Required: Bachelors degree in computer science or engineering Minimum of 7 years of experience in System, platform, and AWS cloud administration Minimum of 5 to 7 years of Database administration and AWS experience using latest AWS technologies AWS EC2, Redshift, VPC, S3, AWS RDS Experience with Java, Python, Redshift, MySQL, or equivalent database tools Experience with Agile software development using JIRA Experience in multiple OS platforms with strong emphasis on Linux and Windows systems Experience with OS-level scripting environment such as KSH shell., PowerShell Experience with version management tools and CICD pipeline In-depth knowledge of the TCP / IP protocol suite, security architecture, securing and hardening Operating Systems, Networks, Databases and Applications. Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) , query performance tuning. Experience supporting and optimizing data pipelines and data sets. Knowledge of the Incident Response life cycle AWS solution architect certifications. Strong written and verbal communication skills.
Posted 3 days ago
2.0 - 7.0 years
3 - 7 Lacs
bengaluru
Work from Office
Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience
Posted 3 days ago
7.0 - 12.0 years
7 - 11 Lacs
noida, bengaluru
Work from Office
Preferred Experience: Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc), Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell, scripting, and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario and do POCs. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model 2+ years scripting Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience
Posted 3 days ago
2.0 - 7.0 years
5 - 9 Lacs
bengaluru
Work from Office
Preferred Experience: As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principleswith focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications: 2+ years of overall operational experience 2+years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience
Posted 3 days ago
8.0 - 13.0 years
2 - 2 Lacs
hyderabad
Work from Office
SUMMARY Job Description Job Title: Oracle Cloud Infrastructure (OCI) Administrator Total IT Experience: 5-6 Years Relevant OCI Experience: 3 Years Location: Pune Responsibilities: Provision, configure, and manage resources on Oracle Cloud Infrastructure (OCI) platform, including compute instances, storage, networking, and databases. Implement and maintain security controls and compliance measures in accordance with OCI best practices and organizational requirements. Monitor OCI services and infrastructure components to ensure optimal performance, availability, and reliability. Troubleshoot and resolve issues related to OCI resources, including connectivity, performance, and access controls. Plan and execute OCI migrations, upgrades, and expansions in coordination with stakeholders and project teams. Develop and maintain automation scripts and tools to streamline OCI administration tasks and workflows. Implement and manage backup, recovery, and disaster recovery strategies for OCI resources and data. Collaborate with other IT teams to integrate OCI services with existing infrastructure, applications, and services. Stay up-to-date with OCI features, updates, and new releases, evaluating and recommending improvements as needed. Requirements: Bachelors degree in Computer Science, Information Technology, or related field. 3-5 years of experience in cloud administration, with a focus on Oracle Cloud Infrastructure (OCI). Strong understanding of cloud computing concepts and architectures. Experience with networking concepts and protocols, including VPN, VCN, and security lists. Knowledge of security principles and best practices for cloud environments. Excellent problem-solving and analytical skills. Effective communication and collaboration skills. Relevant certifications (e.g., Oracle Cloud Infrastructure Certified Associate, Professional) are a plus. Education UG: B.Tech/B.E. in Electronics/Telecommunication, Computers, Electrical PG: MCA in Any Specialization
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
noida, uttar pradesh
On-site
Role Overview: As an Integration Engineer at our company, you will be responsible for analyzing, preparing, implementing, and verifying the configuration and integration of nodes, networks, and systems. Your work will encompass various scenarios including introduction, upgrade expansion, functionality, and capacity. You will play a crucial role in ensuring seamless integration for our customers" legacy systems. Key Responsibilities: - Responsible for end-to-end integration for the OSS domain, including acceptance testing. - Possess end-to-end technical understanding of ENM/ENIQ/OMBS solutions under the OSS domain. - Explore new technology areas and continually grow within a collaborative team that shares knowledge and fosters competence building. - Plan integration implementation, write codes, and scripts, or delegate to the SW-Developer as per requirement specifications. - Execute integration delivery, prepare integration testing, define system, module, and acceptance test cases, and run test cases based on test specifications. - Perform troubleshooting of nodes, networks, and/or systems to help isolate and resolve complex faults. - Support Root Cause Analysis of integration problems and work closely with Solution Architects and Project Managers to drive improvements. - Support FNI and Trials of OSS domain, driving integration improvements by analyzing processes, methods, and tools for performance and quality enhancements. Qualifications Required: - Academic degree, minimum at the bachelor level, in engineering (IT, Telecom). - 7-10 years of telecom experience with domain expertise in OSS (ENM/ENIQ/OMBS). - Good hands-on experience in Red Hat Linux system administration. - Proficiency in deploying network management products on native and cloud hardware. - Sound knowledge of Red Hat OpenStack or other cloud administration platforms. - Basic understanding of DevOps technologies such as Docker, Ansible, Kubernetes, and Python. - Familiarity with software installation, upgrade, and migration processes. - Working experience in the Telecom domain and technologies, with a preference for NMS/EMS domain expertise. - Understanding of various Mobile network technologies (2G/3G/4G/5G/Core). - Ericsson OSS/NMS experience is preferred, specifically in ENM/OMBS/ENIQ. (Note: Additional details of the company were not provided in the job description.),
Posted 4 days ago
1.0 - 4.0 years
0 - 3 Lacs
chennai
Work from Office
JOB DESCRIPTION Experience: 1 to 3 Years Location: Chennai Mode: Full-time (Work from Office Chennai) Role Overview: We are looking for System Administrators with strong expertise in enterprise IT infrastructure, endpoint management, and cloud technologies (Azure / O365). You will play a key role in ensuring secure, scalable, and highly available systems. Personal Note: OptiSol Business solutions, were a 400+ employees of IT services and product-based company working with global clients and building products in the Gen AI and innovation space. This role is for IT professionals who enjoy solving problems, working independently, and keeping systems running smoothly. Were excited to connect with individuals who are ready to take on a rewarding challenge and grow with us. Share your resume, and well get back with your interview schedule and a mandatory call letter, which is required to attend the walk-in interview. What We're Looking For: (Key skills) Strong IT foundation across Windows, Linux & macOS with excellent troubleshooting skills. Hands-on experience with Office 365 (Exchange, SharePoint, Teams, OneDrive) and Active Directory/Azure AD . Skilled in networking, firewalls, VPNs, endpoint management, backup & disaster recovery , with a problem-solving mindset. Strong written and verbal communication skills to collaborate effectively with internal teams. What You'll Do: (Roles and Responsibilities) Manage servers, storage, networks, and Office 365 environments across on-premises and cloud . Configure & secure IT systems, and provide support to internal teams including remote workers . Oversee patching, updates, IT assets, backups, disaster recovery, and maintain documentation for compliance . Core Benefits Youll Gain: Gain hands-on experience in infrastructure, cloud, and endpoint security, while strengthening problem-solving skills and learning evolving IT technologies. Youll also get exposure to compliance frameworks and other benefits that support your personal and professional growth . How to Apply Click here to Apply: https://www.optisolbusiness.com/jobs/system-administrator OR Send your updated resume to talent@optisolbusiness.com. Shortlisted candidates will receive their interview schedule and a mandatory call letter to attend the walk-in. Important Information: Work Mode: Full-time, Work-from-Office (Chennai) Workdays: Monday to Friday, with occasional Saturdays as needed Experience Required: Professionals with 14 years of experience ; freshers and highly experienced candidates may kindly consider other opportunities. Interview Process: Only shortlisted candidates will be allowed for the walk-in drive with a mandatory call letter . Explore more about OptiSol: Explore and find out why we are made for each other: Life at OptiSol Read and discover: Life at OptiSol – Medium Learn more about our culture. OptiSol’s Insta Page
Posted 4 days ago
5.0 - 8.0 years
7 - 11 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Oracle PaaS Cloud Administration . Experience: 5-8 Years .
Posted 5 days ago
5.0 - 10.0 years
11 - 13 Lacs
hyderabad
Work from Office
Job Title: Network Administrator Location: Hyderabad Experience Required: 5+ years Job Type: Full-Time About Hylenr: Hylenr is a forward-thinking technology solutions provider committed to delivering secure, scalable, and innovative IT infrastructure to power the next generation of digital transformation. We are currently seeking a highly skilled and experienced Network Administrator to join our growing team. Job Summary: As a Network Administrator at Hylenr, you will be responsible for the efficient planning, implementation, maintenance, and security of our network infrastructureboth on premise and in the cloud. You will also oversee the software and license management systems that are critical to the operational integrity of our IT environment. Key Responsibilities: • Cloud Administration: oManage and optimize cloud infrastructure (e.g., AWS, Azure, GCP) to ensure performance, availability, and security. o Implement cloud networking and security best practices. o Monitor and troubleshoot cloud-based systems and services. • On-Premise Network Management: o Design, implement, and maintain LAN, WAN, VPN, and firewall solutions. o Conduct regular network performance tuning and monitoring. o Ensure high availability and redundancy in critical network components. • Software and License Management: o Maintain and track all software assets, licenses, and compliance requirements. o Manage renewals, updates, and vendor relationships. o Ensure proper documentation of license usage and auditing processes. • General Network Administration: o Lead network security initiatives, including patching, hardening, and incident response. o Monitor system logs and respond to issues in a timely manner. o Collaborate with IT teams on infrastructure upgrades and system integrations. Qualifications: • Bachelors degree in Computer Science, Information Technology, or a related field. • 5+ years of hands-on experience in network administration. • Strong expertise in managing both on-premise and cloud-based infrastructures. • Deep knowledge of networking protocols, firewall configurations, and routing. • Experience with software asset management and license compliance. • Relevant certifications preferred (e.g., CCNA, CCNP, Azure/AWS certifications). Soft Skills: • Strong problem-solving and analytical skills. • Excellent communication and documentation abilities. • Ability to work independently and lead technical projects. • Team-oriented with a proactive approach to challenges. #Immediate Joiners are preferred.
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for provisioning, configuring, and managing resources on the Oracle Cloud Infrastructure (OCI) platform in Pune. This includes compute instances, storage, networking, and databases. Ensuring security controls and compliance measures are in place according to OCI best practices and organizational requirements will be crucial. Monitoring OCI services and infrastructure components to maintain optimal performance, availability, and reliability is part of your role. Troubleshooting and resolving issues related to OCI resources, such as connectivity, performance, and access controls, will be your focus. Collaborating with stakeholders and project teams to plan and execute OCI migrations, upgrades, and expansions is essential. Developing and maintaining automation scripts and tools to streamline OCI administration tasks and workflows is also a key responsibility. Implementing and managing backup, recovery, and disaster recovery strategies for OCI resources and data will be part of your tasks. You will work with other IT teams to integrate OCI services with existing infrastructure, applications, and services. Staying up-to-date with OCI features, updates, and new releases to evaluate and recommend improvements is expected. To qualify for this position, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field with 3-5 years of experience in cloud administration, focusing on Oracle Cloud Infrastructure (OCI). A strong understanding of cloud computing concepts and architectures is required. Experience with networking concepts and protocols, including VPN, VCN, and security lists, is necessary. Knowledge of security principles and best practices for cloud environments is vital. You should possess excellent problem-solving and analytical skills, as well as effective communication and collaboration abilities. Relevant certifications such as Oracle Cloud Infrastructure Certified Associate or Professional would be advantageous. Education qualifications include a B.Tech/B.E. in Electronics/Telecommunication, Computers, or Electrical at the undergraduate level and an MCA in any specialization at the postgraduate level.,
Posted 6 days ago
4.0 - 9.0 years
5 - 8 Lacs
mumbai, bengaluru
Work from Office
Your Role Set up and fine-tunethresholds, alerts, and dashboards across infrastructure layers. Integrate monitoring tools withITOM platforms(e.g., ServiceNow ITOM). Optimize tool configurations and reduce alert noise. Identify and implementautomation opportunitiesacross servers, storage, backup, databases, networks, and Azure environments. Collaborate with infrastructure and cloud teams to ensure full-stack visibility. Your Profile 4+ years of experience in infrastructure monitoring, tool administration, or cloud operations. Hands-on experience withLogicMonitor,Illumio, andAzure Monitor. Strong understanding ofIT infrastructure(servers, storage, backup, DB, network). Familiarity withITOM integrations,automation, andobservability best practices. Scripting knowledge (e.g.,PowerShell,Python,Shell) for automation. Experience withAzure environmentsandServiceNow ITSM/ITOM. What You Will Love Working at Capgemini Be part of anext-gen observability and automation team. Drive innovation acrosshybrid infrastructure and cloud platforms. Collaborate with global clients onmission-critical transformation programs. Grow your skills intool integration,automation, andcloud observability
Posted 6 days ago
12.0 - 15.0 years
11 - 16 Lacs
bengaluru
Work from Office
About The Role Job Title - GN - SONG - Service - Genesys Senior Manager Management Level: 6-Senior Manager Location: Bengaluru Must-have skills: Genesys Contact Center Implementation Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience :Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on industry & market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice , Digital (SMS, Email, Chat etc.) , WFM, Predictive Routing and Analytics applications Proactively identifying customer needs through a functional and technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & Solution experience: Use Genesys Architect/Composer/Designer, Genesys WFM, Pointillist , Genesys Cloud Models , Genesys Predictive Routing and Engagement. Your experience counts! MBA from a tier 1 institute A minimum 12 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Digital (SMS, Email, Chat etc.) applications solutioning Experience in leveraging Genesys product suite to automate customer service processes, enhance CX/AX & provide value based outcomes Whats in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 14 to 16 Years Educational Qualification: Minimum 15 Years of Education
Posted 6 days ago
15.0 - 20.0 years
10 - 14 Lacs
coimbatore
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Tableau Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages creativity and problem-solving. Roles & Responsibilities:- Roles:Tableau administrator - Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Manage Tableau Server/Cloud infrastructure and user access.- Monitor server performance and perform regular maintenance.- Implement security policies including row-level security and user roles.- Automate administrative tasks using REST API, Tabcmd, or scripting.- Support deployment processes and troubleshoot issues. Professional & Technical Skills: - Must Have Skills: Proficiency in Tableau.- 810 years of experience in Tableau Server/Cloud administration and BI platform management- Expertise in Tableau Server/Cloud administration.- Knowledge of authentication methods and user provisioning.- Experience with Tableau REST API and automation tools.- Familiarity with CI/CD practices and version control.- Strong analytical and documentation skills.- Shift Timing:1:30 PM to 11 PM IST [Weekdays] Additional Information:- The candidate should have minimum 8 years of experience in Tableau.- Strong verbal and written communication skills, with the ability to engage with clients.- Shift Timing:1:30 PM to 11 PM IST [Weekdays]- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
5 - 9 Lacs
kolkata
Work from Office
About The Role Project Role : Cloud Operations Administrator Project Role Description : Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Operations Administrator, you will work closely with the Service Delivery Manager to oversee various operational aspects of cloud environments. Your typical day will involve engaging in capacity management, monitoring billing and show back operations, and implementing cost optimization strategies. You will collaborate with different teams to ensure efficient cloud operations and contribute to the overall success of the organization by optimizing resources and managing costs effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor and report on cloud resource utilization to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of cloud infrastructure management.- Experience with capacity planning and resource allocation.- Familiarity with cost optimization techniques in cloud environments.- Ability to troubleshoot and resolve technical issues in a timely manner. Additional Information:- The candidate should have minimum 5 years of experience in SUSE Linux Administration.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
4.0 - 8.0 years
4 - 8 Lacs
chennai
Work from Office
About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: ValGenesis is an equal opportunity employer and remuneration to commensurate based on experience and competency and will be in pair with the best in industry. Requirement Design and Administration of Azure workloads, Windows Administration, IIS management, Linux Administration, Docker, Basics of MS SQL Server Administration, Terraform, Kubernetes, Certificate Services, WAF controls, Github and Ansible Responsibilities Administration of Azure workloads, Windows, IIS, Linux, Docker, MS SQL Server, Terraform and Kubernetes We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
mumbai
Work from Office
Job TitleAzure Infra Admin Total Exp-3-9 Years exp Location- Mumbai, Pune, Bangalore, Noida, Hyderabad About Company Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role About The Role 1. Manage Azure infrastructure VMs, storage, networking, security, and automation. 2. Optimize performance & security Monitor, patch, scale, and enforce compliance standards. 3. Administer SQL databases Install, secure, tune performance, and manage backups/recovery. 4. Support & troubleshoot issues Resolve incidents, ensure availability, and implement DR plans. Your Profile About The Role 1. Manage Azure infrastructure VMs, storage, networking, security, and automation. 2. Optimize performance & security Monitor, patch, scale, and enforce compliance standards. 3. Administer SQL databases Install, secure, tune performance, and manage backups/recovery. 4. Support & troubleshoot issues Resolve incidents, ensure availability, and implement DR plans. What Youll Love About Working Here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work on cutting-edge projectsin tech and engineering with industry leaders or createsolutions to overcome societal and environmental challenges.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 week ago
3.0 - 7.0 years
12 - 13 Lacs
bengaluru
Work from Office
Microland Limited is looking for Senior Administrator - Cloud to join our dynamic team and embark on a rewarding career journey Office Management:Oversee general office operations, including maintenance of office supplies, equipment, and facilities Manage incoming and outgoing correspondence, including mail, email, and phone calls Coordinate meetings, appointments, and travel arrangements for staff members as needed Administrative Support:Provide administrative support to management and staff, including scheduling meetings, preparing documents, and organizing files Assist with the preparation of reports, presentations, and other materials for internal and external stakeholders Maintain accurate records and databases, ensuring data integrity and confidentiality Communication and Coordination:Serve as a point of contact for internal and external stakeholders, including clients, vendors, and partners Facilitate communication between departments and team members, ensuring timely and effective information flow Coordinate logistics for company events, meetings, and conferences Documentation and Compliance:Assist with the development and implementation of company policies, procedures, and guidelines Maintain compliance with regulatory requirements and industry standards Ensure proper documentation and record-keeping practices are followed Project Support:Provide support to project teams by assisting with project coordination, documentation, and tracking of tasks and deadlines Collaborate with team members to ensure project deliverables are met on time and within budget
Posted 1 week ago
5.0 - 10.0 years
7 - 15 Lacs
thiruvananthapuram
Hybrid
We are seeking a skilled and motivated DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for implementing and managing the deployment, automation, and maintenance of our applications and infrastructure. This role requires a strong understanding of both development and operations processes, with the ability to collaborate effectively across teams to ensure seamless integration and delivery of software solutions. Experience, Technical and Functional Skills :- • Design, implement, and maintain CI/CD pipelines to automate the software delivery process. • Collaborate with development teams to ensure applications are designed for scalability and reliability. • Manage cloud infrastructure and services, ensuring optimal performance and cost efficiency. • Monitor system performance and troubleshoot issues to ensure high availability and reliability. • Implement security best practices and ensure compliance with industry standards. • Develop and maintain scripts and tools to automate operational tasks. • Proven experience as a DevOps Engineer or in a similar role. • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud. • Experience with containerization technologies like Docker and orchestration tools like Kubernetes. • Proficiency in scripting languages such as Python, Bash, or PowerShell. • Familiarity with configuration management tools like Ansible, Puppet, or Chef. • Experience with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, etc. • Understanding of networking concepts and protocols. • Knowledge of Agile and DevOps methodologies and practices. • Certification in cloud platforms or DevOps tools is a plus.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Senior Linux System Administrator with 5-10 years of experience, you will be responsible for various tasks including VMware, vCenter, and ESXi Administration, RHEL/AIX OS Upgrades, RHEL and AIX Patching, installation and configuration of services and software components, handling hardware failures and server crashes, Linux Filesystems management, LVM and NFS Filesystem management, User Administration, PAM, and LDAP. You will also work with Ansible, Git, Jenkins, CI/CD, Networking, and be proficient in handling files, directories, and users across different operating systems like RHEL, Oracle Linux, Centos, UNIX AIX, among others. Experience with AWS, Docker, and Cloud Administration would be beneficial. You should be willing to work in rotational shifts including weekend on-call support. There is an option for work from home for core Night shifts and Weekend Support, with extra allowances provided for the same. The job location is in Bangalore. Key Skills required for this role include AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, and OS RHEL. Your expertise in Linux administration will be essential to succeed in this position. If you are available to start immediately or within 30 days of notice, we encourage you to apply and be part of our dynamic team.,
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Cloud Platform->Azure Core services Technology->DevOps->Continuous delivery - Environment management and provisioning->Terraform Technology->Container Platform->Docker Technology->Container Platform->Kubernetes Technology->Cloud Platform->GCP Core Services Technology->Cloud Security->AWS - Infrastructure Security->AWS Virtual Private Cloud (VPCs)
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The responsibilities for this role include ensuring the delivery of exceptional cloud services by focusing on optimal system performance and security through collaborative teamwork. You will be expected to promote strong leadership practices and maintain open communication channels with all team members to maximize collective effectiveness. Establishing and implementing processes to maintain a stable operational environment will be crucial. Working directly with various departments to provide timely support and resolve issues efficiently is also a key aspect of the role. Taking responsibility for daily cloud operations management while upholding high standards across all systems is a primary responsibility. The key responsibilities will involve working with Cloud Base Virtualization technologies like S3, RDS, and EC2, managing Cloud Capacity Allocations and Optimizations, handling Platform Deployments and Patching, overseeing Monitoring, incident response and security remediation, as well as focusing on Documentation, Change Management, and Reporting. Strong collaboration with Development and customer support teams is essential for successful outcomes. Minimum Qualifications: - Bachelors degree in computer science, Information Technology, or equivalent Certifications - 5+ years of experience in an Engineering or Technical Support role in an external customer-facing capacity - Strong expertise in managing and deploying cloud-based technologies - Sound cloud administration and cloud operations knowledge - Strong knowledge and experience of Linux / Unix operating systems Desired Qualifications: - Strong analytical and problem-solving skills - Strong communication skills - Proficiency in security frameworks such as NIST, ISO 27001, or CIS benchmarks - Certifications such as Certified Solutions Architect, AWS Certified SysOps Administrator CISSP, or CEH are a plus.,
Posted 2 weeks ago
4.0 - 9.0 years
9 - 13 Lacs
pune
Work from Office
Job Description Job Title: Oracle Cloud Infrastructure (OCI) Administrator Total IT Experience: 5-6 Years Relevant OCI Experience: 3 Years Location: Pune Responsibilities Provision, configure, and manage resources on Oracle Cloud Infrastructure (OCI) platform, including compute instances, storage, networking, and databases, Implement and maintain security controls and compliance measures in accordance with OCI best practices and organizational requirements, Monitor OCI services and infrastructure components to ensure optimal performance, availability, and reliability, Troubleshoot and resolve issues related to OCI resources, including connectivity, performance, and access controls, Plan and execute OCI migrations, upgrades, and expansions in coordination with stakeholders and project teams, Develop and maintain automation scripts and tools to streamline OCI administration tasks and workflows, Implement and manage backup, recovery, and disaster recovery strategies for OCI resources and data, Collaborate with other IT teams to integrate OCI services with existing infrastructure, applications, and services, Stay up-to-date with OCI features, updates, and new releases, evaluating and recommending improvements as needed, Requirements Bachelors degree in Computer Science, Information Technology, or related field, 3-5 years of experience in cloud administration, with a focus on Oracle Cloud Infrastructure (OCI), Strong understanding of cloud computing concepts and architectures, Experience with networking concepts and protocols, including VPN, VCN, and security lists, Knowledge of security principles and best practices for cloud environments, Excellent problem-solving and analytical skills, Effective communication and collaboration skills, Relevant certifications (e-g , Oracle Cloud Infrastructure Certified Associate, Professional) are a plus, Education UG: b-tech/B E in Electronics/Telecommunication, Computers, Electrical PG: MCA in Any Specialization
Posted 2 weeks ago
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