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EXL Services
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Senior Executive

Senior Executive

EXL Services

3 - 8 years

0 Lacs

Chennai

Posted:11 hours ago| Platform: GlassDoor logo

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Skills Required

integrity communication training data healthcare audits compliance security workflow

Work Mode

On-site

Job Type

Part Time

Job Description

Senior Executive

EXL/SE/1432429

Payment ServicesChennai

Posted On

25 Jul 2025

End Date

08 Sep 2025

Required Experience

3 - 8 Years

Basic Section

Number Of Positions

Band

Band Name

Senior Executive

Cost Code

D002709

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

Backfill

Max CTC

400000.0000 - 700000.0000

Complexity Level

Not Applicable

Work Type

Hybrid – Working Partly From Home And Partly From Office

Organisational

Group

Healthcare

Sub Group

Healthcare

Organization

Payment Services

LOB

Payment Services

SBU

Payment Integrity - Operations

Country

India

City

Chennai

Center

IN Chennai C51

Skills

Skill

CALLING

CALL CENTER

COMMUNICATION

VOICE & ACCENT TRAINING

Minimum Qualification

HSC - 11TH / 12TH

Certification

No data available

Job Description

Job Description :

The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

Minimum 1-4 years of Experience in AR caller\collections or Patient calling.

The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators.

The role is completely target oriented on the number of calls made on a daily basis.

Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail
Complete received Audits with Quality
To achieve Quality and production target.
Follow project related protocols and instructions.
Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
Check with Manager /TL in case of clarifications
All emails from Manager should be answered promptly without fail
Ensure compliance of entire team for HIPAA, OIG.
Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.

Workflow

Workflow Type

L&S-DA-Consulting

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