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Bajaj Finance
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Senior Executive - Debt Management Services - SME

Senior Executive - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

azamgarh

Posted:-1 days ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Co-ordinating with internal and external clients.

Required Qualifications and Experience

Proven experience in debt collection or related financial services, preferably in SME segment.

Strong understanding of regulatory compliance and legal guidelines for debt recovery.

Experience in portfolio management and developing effective debt collection strategies.

Demonstrated ability to handle escalations and resolve issues efficiently.

Excellent reporting, analysis, and risk management skills.

Prior experience in team leadership and vendor management.

Ability to coordinate with internal and external stakeholders.

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