Senior Executive - Debt Management Services - SME

0 - 2 years

5 - 9 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Senior Executive - Debt Management Services - SME 
 Job Purpose 
To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI Targets. Continuously monitor Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.  Duties and Responsibilities 
  • Achieve collections target by visiting customers/agencies.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case-to-case tracking.
  • Resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Debt collection strategy.
  • Target achievement.
  • Regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Team leadership.
  • Vendor management.
  • Coordinate with internal and external clients.

  •  Required Qualifications and Experience 
  • Proven experience in debt management and collections, preferably within SME sector.
  • Strong understanding of legal guidelines related to repossession and collections.
  • Ability to monitor and manage both agency and in-house collection teams.
  • Experience in portfolio management, risk management, and regulatory compliance.
  • Excellent analytical, reporting, and communication skills.
  • Demonstrated team leadership and vendor management abilities.
  • Capability to coordinate with various stakeholders and handle escalations effectively.
  • Proficiency in case tracking, daily reporting, and achieving collection targets.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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