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Bajaj Finance
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Senior Executive - Debt Management Services - SME

Senior Executive - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

kushinagar

Posted:-1 days ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agency.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Co-ordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agency.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Skilled in maintaining accurate records of customer interactions and transactions.

Experience in providing regular reports on collection activities and performance.

Proficient in handling escalations promptly and effectively to resolve issues.

Experience with Daily DRR (Daily Risk Report) management.

Ability to develop and implement strategies to improve collection rates.

Experience in case to case tracking.

Ability to achieve resolution as per AOP within agreed timelines.

Proficiency in portfolio management.

Knowledge of debt collection strategies.

Demonstrated target achievement.

Understanding of regulatory compliance.

Skills in reporting and analysis.

Experience in risk management.

Team leadership abilities.

Vendor management experience.

Ability to coordinate with internal and external clients.

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