Senior Executive - Claims & Settlement

Job Overview:

We are looking for a person who has possesses understanding in the insurance industry, including premium, claims, reserves, and treaty types, with strong accounting knowledge.

Key Responsibilities

• Claim Intake and Assessment:

  Receiving and logging new claims, verifying policy details, and assessing the validity of the claim based on policy conditions.

• Information Gathering:

  Collecting necessary information and documentation from claimants, witnesses, and other relevant parties, including photographs, reports, and financial records.

• Liaison:

  Maintaining communication with claimants, solicitors, loss adjusters, and other professionals involved in the claim process.

• Documentation and Reporting:

  Maintaining accurate records of all claim-related activities, preparing reports, and ensuring compliance with company procedures and regulations.

• Customer Service:

  Providing excellent customer service to claimants throughout the claim process, addressing their inquiries and concerns.

• Fraud Detection:

  Identifying and investigating potential fraudulent claims.

• Compliance:

  Ensuring compliance with all relevant regulations and guidelines, including those set by the Financial Conduct Authority (FCA).

Required Skills and Qualifications:

• Communication Skills:

  Excellent verbal and written communication skills for interacting with various parties.

• Analytical Skills:

  Ability to analyze information, assess claims, and make informed decisions.

• Organizational Skills:

  Ability to manage a large workload, prioritize tasks, and meet deadlines.

• Customer Service Skills:

  Ability to provide excellent customer service and build rapport with claimants.

• Knowledge of Insurance:

  Understanding of insurance principles, policy wording, and claims handling procedures.

• Attention to Detail:

  Ability to pay close attention to detail when reviewing documents and assessing claims.

• Problem-Solving Skills:

  Ability to identify and resolve issues that arise during the claim process.

Qualifications:

• Graduate

What We Offer

Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance.

Work Model

• Location: Vadodara

• Model: WFO (Indian Shift)