Senior Executive

4 - 10 years

4 - 8 Lacs

Mumbai

Posted:2 days ago| Platform: Naukri logo

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Skills Required

operations customer service logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Acting as a point of contact between the clients and the internal team. Understanding the requirements and specifications of the clients. Preparing and presenting the reports on the account progress. Building a good relationship with the old and existing clients. Making sure accurate products and services are delivered on time. Recommending effective solutions to the clients. Taking feedbacks from the clients and working on them. Measuring, tracking, and analyzing key account metrics. Resolving issues of the clients in regards to the accounts

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