Job
Description
The IT Quality Senior Analyst is a seasoned professional role with a deep understanding of the discipline. You will contribute to the development of new techniques and process improvements within your area or function. Your expertise will be crucial in integrating subject matter and industry knowledge to achieve defined objectives. You must possess strong analytical skills to evaluate moderately complex issues and make informed decisions based on various alternatives and multiple sources of information. Effective communication and diplomacy skills are essential as you will play a significant role within teams, providing guidance, coaching, and training to new recruits. Your influence will have a substantial impact on project size and outcomes by advising, counseling, and facilitating services within your area of specialization. Your responsibilities will include leading initiatives related to User Acceptance Testing (UAT) processes and product rollouts into production. You will be responsible for conducting complex process monitoring, product evaluation, and audit assignments, reporting issues, and recommending solutions. Ensuring project standards and procedures are well-documented and followed throughout the software development life cycle will be a key aspect of your role. Additionally, you will monitor products and processes for conformance to standards, identify risks, recommend solutions, and maintain quality metrics reports. You will collaborate with other technology areas to develop new standards and procedures, while also mentoring junior team members and providing solutions to complicated situations. To qualify for this role, you should have 5-8 years of experience in an IT Quality role with demonstrated execution capabilities. Experience in a fast-paced, time-to-market environment, test automation, test scenario creation, modification, and writing complex queries is essential. Hands-on experience with testing automation tools and project management experience will be advantageous. A Bachelor's or University degree or equivalent experience is required. As an IT Quality Senior Analyst, you will play a crucial role in ensuring the quality of tasks, services, and information provided by yourself and others. Your ability to assess risks, exchange complex information, and make evaluative judgments will directly impact the team and related teams. You will be expected to adhere to compliance with laws, rules, regulations, and company policies, safeguarding Citigroup, its clients, and assets. If you are looking for a challenging opportunity to leverage your IT Quality expertise, this role offers the chance to make a meaningful impact within a dynamic and innovative environment. Join us at Citigroup Inc. and be part of a team that values diversity, equal opportunity, and affirmative action. Citi is an equal opportunity and affirmative action employer.,