Senior DevOps Engineer

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

Have you got what it takes?

• Proven expertise in managing 

  .NET applications

   and 

  Windows Server environments

  .
• Expertise in automation through 

  Python

  or

  PowerShell

   is a must.
• Hands-on experience with 

  AWS

  , 

  CI/CD pipelines

   using 

  Jenkins

   and 

  GitHub Actions

  .
• Solid experience in setting up and maintaining 

  high-availability clusters

  , including providing 

  24/7 support

  .
• Proficient in automation and configuration management using 

  Ansible.

• Strong understanding of 

  security best practices

  , 

  performance optimization

  , and 

  disaster recovery planning

  .
• Familiarity with 

  Team Foundation Server (TFS)

   and 

  SQL Server

   is a plus.
• Experience with 

  Prometheus

   and 

  Grafana

   for monitoring and observability.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9027

Reporting into: Tech Manager, CX

Role Type: Individual Contributor