Senior Customer Service Representative

0 years

2 - 4 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Work From Office - WFO only

- 5.5 days of working with rotational shifts (mainly night shifts)

- 9.5 hours per day, including 1 hour of break

- Rotational week-offs

- Cabs available both ways for odd hours only ( 50% cost from the employee)

Salary and Benefits

Performance Linked Incentive (PLI) will be added to the salary, dependent on KPIs & KRAs like login hours, attendance, QA score, CSAT- DSAT, etc.

Requirements:

- Graduates or UG + 1 yr min expr

- Excellent communication skills

- Good Technical aptitude

- Ability to work in rotational shifts, including night shifts

- No leaves allowed for the first three months, except for weekly offs

Relocation Benefits:

Only applicable for out-of-Indore candidates

14 Days Free Hotel stay (Dual occupancy)

Relocation bonus of 10,000

One-way Travel Ticket.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹38,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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