Senior Business Analyst(Payroll & Disbursement Module)

Key Responsibilities

1.Act as the bridge between client stakeholders and internal teams for smooth project execution.

2.Gather, analyse, and document business and functional requirements.

3.Prepare and maintain project documentation including:

Business Requirement Document (BRD)

Functional Requirement Document (FRD)

Software Requirement Specification (SRS)

System/Functional Requirement Specification (FRS)

4.Coordinate with development and QA teams to ensure accurate implementation of requirements.

5.Track project progress, prepare MOMs, reports, presentations, and weekly status updates.

6.Handle day-to-day client communication and ensure timely resolution of queries.

7.Support project planning, scheduling, follow-ups, and escalation management.

8.Coordinate with client stakeholders, internal teams, and project leads to ensure smooth execution of project deliverables.

9.Track project progress, prepare status reports, and share updates with management and client.

10.Assist in documentation (MOMs, reports, presentations, project trackers).

11.Handle day-to-day client communication and resolve queries in a professional manner.

12.Support project planning, scheduling, and follow-up on pending tasks.

13.Escalate issues proactively and ensure timely resolution.

Required Skills:

1.Strong verbal and written communication skills (English, Hindi, Marathi (optional)).

2.Good interpersonal skills and ability to work in a team-oriented environment.

3.Strong coordination and stakeholder management abilities.

4.Basic understanding of IT/software project processes (added advantage).

5. Proficiency in MS Office (Word, Excel, PowerPoint).

6. Must have worked as Business Analyst handling Payroll and Disbursement module

This role requires to work from office with no remote or hybrid opportunities.

Looking for candidates who are available to join within 7-15 days time only,

pratap.sahu@silvertouch.com