Senior Business Analyst

Your role in our team: • Integrate business applications with other systems and platforms to ensure seamless data flow and functionality. • Design, implement and operate business applications using technologies such as IBM DOORS NG, Atlassian (Jira, Confluence, Bitbucket), Nexus, and ServiceNow. • Ensure high availability and scalability of systems to meet business needs. • Monitor system performance and proactively address issues before they impact business operations. • Work closely with security teams to implement best practices for data protection, access control, and compliance. Optimize cost, performance, and security of applications. • Maintain comprehensive documentation of application configurations, procedures, and policies in the English language. • Support and enhance business continuity and disaster recovery strategies. • Experience with enterprise environments and professional IT operations, including process frameworks such as ITIL. • Basic knowledge of Active Directory groups. • Experience with DevOps is preferred. • Provide technical support and front-end internal customer interactions with excellent communication skills. • Support and mentor team members in technical queries. • Manage and optimize artifact repositories using Nexus, improving deployment efficiency. Qualifications: Education: • Bachelors degree in Computer Science, Information Technology, or equivalent. Experience: • Minimum of 8 to 10 years of experience in business application and engineering. • Proficiency in IBM DOORS NG, Atlassian (Jira, Confluence, Bitbucket), Nexus, ServiceNow, and other relevant application technologies. • Hands-on experience with cloud platforms (AWS, Azure) and on-prem data centers. • Knowledge of CI/CD processes and automation tools. • Experience with monitoring and logging tools (Prometheus, ELK, Splunk, Grafana). • Expertise in Software Development Life Cycle Application • Familiarity with ITIL processes and best practices. Technical Skills: • Proficiency in scripting languages (Python, Bash, PowerShell, Groovy etc.). • Strong experience with Redhat and other Linux distributions. • Deep understanding of cybersecurity principles and best practices. • Ability to design and implement disaster recovery and high availability solutions. • Understanding of compliance frameworks such as ISO 27001, SOC 2, and GDPR. Certifications: • Relevant infrastructure certifications (e.g., ITIL) are a plus. Soft Skills: • Excellent communication skills in English. • Ability to work effectively in a team environment and collaborate with cross-functional teams. • Strong analytical and problem-solving skills. • Effective collaboration and teamwork in a global environment. • A "we" versus "me" mindset. • Strong resilience and ability to work in a fast-paced environment. Preferred Qualifications: • Knowledge of IT cost management and optimization strategies. • Expertise in large-scale enterprise IT infrastructure management.