Senior Business Analyst

Job Summary:

• Work closely with internal and external stakeholders to gather, analyze, and document business/system requirements.
• Translate business needs into comprehensive functional and non-functional requirements.
• Develop user stories, process flows, wireframes, and use cases to clearly articulate solutions.
• Conduct gap analysis, impact assessments, and feasibility studies.
• Serve as a liaison between product, design, development, and QA teams.
• Assist Product Owners with backlog grooming, sprint planning, and prioritization.
• Support UAT planning, execution, and issue resolution.
• Ensure effective communication across cross-functional teams and stakeholders.
• Perform incident management and issue tracking.
• Collaborate with Project Managers on delivery planning and execution.
• Generate and share weekly performance/progress reports with stakeholders.
• Utilize Power BI/Tableau for data analysis and insights reporting.

Scrum Master Responsibilities:

• Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and sprint reviews.
• Identify and remove impediments/blockers to enable team progress.
• Coach teams on Agile principles, fostering a culture of self-organization and continuous improvement.
• Track and report Agile metrics like velocity, burndown/burnup charts, and sprint performance.
• Drive accountability and team ownership of deliverables.

Required Skills & Tools:

• Project & Agile Management Tools: JIRA, Confluence
• Documentation & Analysis: Microsoft Word, Excel, PowerPoint
• Visualization: Lucidchart, Draw.io, Figma
• Data & API Analysis: SQL, Postman
• BI Tools: Power BI, Tableau
• Strong understanding of core banking systems and payment processing frameworks

Qualifications:

• Bachelors or Masters degree in Computer Science, Information Systems, Business Administration, or a related field.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• Excellent communication, stakeholder management, and analytical thinking skills.
• Proven experience in financial services domain is good to have.

Role & responsibilities

Preferred candidate profile