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Mastercard
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Senior BizOps Engineer

Senior BizOps Engineer

Mastercard

4 - 7 years

0 Lacs

Pune

Posted:15 hours ago| Platform:

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Skills Required

bizops oracle maven chef react advocate bitbucket incident response spring boot java git automation compliance mean devops kafka linux jenkins debugging splunk postgres

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

The CTMC (Biz Ops React) team is seeking a Senior BizOps Engineer . As Business Operations Engineers, we ensure platform stability through robust monitoring and adherence to software run principles. Our responsibilities include: Implementing changes, designing operational processes, and driving automation. Building fault-tolerant, scalable products through proactive monitoring. Managing daily operations with a strong focus on triage and root cause analysis, understanding business impact, and conducting blameless post-mortems. Proactively managing production and change activities to maximize customer experience and application value. Mitigating risk and ensuring compliance across all environments. Aligning product and customer priorities with operational needs by providing continuous feedback throughout the lifecycle.

Role/All About You

You will:

Work with a global team across multiple geographies and time zones, including shift rotations for change deployment and on-call support.
Engage in the full lifecycle of servicesfrom inception and design through deployment, operation, and refinement.
Support services pre-launch via system design consulting, capacity planning, and launch reviews.
Maintain live services by monitoring availability, latency, and overall system health.
Scale systems sustainably through automation and advocate for changes that improve reliability and velocity.
Support the application CI/CD pipeline for software promotion through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
Practice sustainable incident response and blameless postmortems.
Take a holistic approach to problem-solving during production events, connecting the dots across the technology stack to optimize mean time to recovery.

Qualifications

Education: BS/BE in Computer Science or related technical field (or equivalent practical experience).
Technical Skills:
Algorithms, data structures, scripting, pipeline management, and software design.
Debugging and optimizing code; automating routine tasks.
Soft Skills:
Systematic problem-solving approach.
Strong communication skills, ownership, and drive.
Ability to make decisions under pressure and handle difficult situations.
Preferred Experience:
Technologies: Java Spring Boot, Splunk, Linux, Postgres, Oracle, Kafka, PCF, Dynatrace and thousand Eyes.
CI/CD tools: Git/BitBucket, Jenkins, Maven, Artifactory, XLR, Chef.

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Senior BizOps Engineer