Senior Associate-Technical Writing

Role Overview: At EY, you will have the opportunity to build a unique career with global support, inclusive culture, and cutting-edge technology. Your voice and perspective are valued to contribute to EY's continuous improvement. Join the team to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Create and review various technical documents such as user/administrator guides, installation guides, video tutorials, online help, and developer documentation - Collaborate with cross-functional teams to analyze business problems and communication/training requirements - Identify information gaps, gather knowledge, and conduct audience analysis to define appropriate instructional design approach - Write clear and concise technical documents while organizing information effectively through diagrams and flow charts - Evaluate organization structure for content management improvement and provide recommendations on best practices - Schedule writing deliverables, review content quality, and ensure compliance with brand guidelines and technical publication style guide Qualification Required: - At least 5-6 years of related experience - Bachelor's or master's degree, preferably in English literature or mass communication - Working knowledge of tools such as Visio, Snagit, and RoboHelp - Proficiency in Microsoft Word, Microsoft Excel, Adobe Acrobat/PDF-XChange - Knowledge in Project Management tools and methods Additional Details: EY Global Delivery Services (GDS) is a dynamic global network across six locations, collaborating with teams from various service lines, geographies, and sectors. This role offers fulfilling career opportunities and the chance to work on exciting projects with well-known brands. Continuous learning, transformative leadership, and a diverse and inclusive culture are key aspects of working at EY, where you will be empowered to make a meaningful impact and contribute to building a better working world.,