Senior Associate, Salesforce Developer

As a Senior Associate, Salesforce Developer at RSM, you will play a crucial role in implementing and configuring Salesforce solutions to meet client requirements. Your expertise and hands-on experience in Salesforce Sales Cloud and Service Cloud implementations will be pivotal in driving success. Here is a breakdown of your key responsibilities: - Salesforce Implementation & Configuration: - Implement and configure Salesforce Sales Cloud and Service Cloud solutions based on client needs. - Customize Salesforce applications using Flows, validation rules, and other declarative tools. - Design and manage data models, including objects, fields, relationships, and schema structures. - Familiarity with basic Apex, Visualforce, and Lightning Components is a plus. - Client Consultation & Requirement Gathering: - Assist senior consultants in gathering and confirming business requirements from key client stakeholders and end-users. - Document client needs and participate in discovery sessions under supervision. - Support the analysis of business processes to identify areas for improvement. - Project Collaboration & Delivery: - Collaborate with project teams to ensure timely completion of configuration tasks and meet project deadlines. - Participate in project planning, status meetings, and provide regular progress updates. - Process Optimization & Best Practices: - Analyze existing business processes and recommend improvements for enhanced efficiency. - Stay updated with Salesforce best practices and platform updates to offer innovative solutions. - Experience Cloud & CPQ (Preferred): - Assist in setting up and customizing Experience Cloud sites to improve customer and partner engagement. - Support Salesforce CPQ implementations, including product configurations and pricing rules. - Training & Support: - Conduct training sessions and create documentation to facilitate user adoption. - Provide ongoing support and maintenance for implemented Salesforce solutions. In terms of qualifications, you are expected to have: - 3+ years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations. - Proficiency in Salesforce Flows, data models, schema design, and familiarity with Apex, Visualforce, and Lightning Components. - Required Certifications: Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant and/or Service Cloud Consultant. - Good to have Certifications: Salesforce Certified CPQ Specialist, Salesforce Certified Experience Cloud Consultant. - Soft Skills: Strong communication, analytical, problem-solving, and time management skills. RSM provides a hybrid work model with a mix of remote work and in-office collaboration in Kolkata. The work hours are from 2:00 PM to 11:00 PM IST. Additionally, RSM offers a competitive benefits and compensation package along with flexibility in your schedule to balance work and personal life. Learn more about our total rewards at [RSM Careers Page](https://rsmus.com/careers/india.html). If you require any accommodation for disabilities during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com. RSM is committed to providing equal opportunity and reasonable accommodation for individuals with disabilities.,