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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Success Guide at Salesforce, you will have the opportunity to play a critical role in accelerating customer adoption and outcomes by blending deep product knowledge, hands-on solutioning, and consultative engagement. Your key responsibilities will include: - Engaging with customers to gather, analyze, and translate business requirements into actionable Salesforce solutions. - Delivering org health assessments and advanced security assessments for customers, providing best practice recommendations and actionable insights. - Collaborating with architects, developers, and stakeholders to design scalable, secure, and high-performing solutions. - Leading interactive demos, proof-of-concepts, and collaborative solution-building sessions. - Building and co-developing solution components with customers to ensure faster return on value. - Providing expert coaching sessions, product education, and technical advice to accelerate adoption and drive success. - Acting as a Subject Matter Expert (SME) for Service Cloud and supporting internal enablement. - Partnering with Guide Leadership to design and deliver training programs that build team skills and maturity. - Generating positive feedback from customers, internal teams, and leadership by driving measurable outcomes and customer satisfaction. - Showing continued professional growth through certifications, Trailhead learning, and staying current with Salesforce innovations. You must meet the following qualifications: - Minimum 5 years of development experience in the Salesforce ecosystem and relevant Salesforce certifications including Salesforce Certified Platform Developer2. - Hands-on expertise in Service Cloud capabilities such as Service Cloud Digital Engagement, Service Cloud Voice, Knowledge, Agentforce for Service, and Field Service. - Experience in developing custom solutions in Salesforce Lightning using LWC and Apex. - Proficiency in front-end technologies like HTML, JavaScript, and CSS. - Familiarity with data integration tools and experience in integrating Salesforce with various business systems. - Strong knowledge of SQL, SOQL, Java, JavaScript, SLDS, and custom CSS. - Familiarity with platform authentication patterns and security capabilities. - Experience in building scalable solutions using Visualforce, Apex, Web Services, and APIs. - Expertise in Salesforce Flows, Process Builder, and advanced declarative automation tools. - Ability to collaborate with architects, developers, admins, and business stakeholders. - Strong communication skills with an analytical mindset to design effective solutions that meet business needs. Join Salesforce to unleash your potential and be limitless in all areas of your life. Shape the future and redefine what's possible for yourself, for AI, and the world. Apply today to make a difference and deliver amazing experiences that customers love.,
Posted 2 days ago
6.0 - 10.0 years
35 - 55 Lacs
chennai
Work from Office
• 6 to 10 years of Exp in Salesforce with Service Cloud architecture •Exp in supporting services & implementation workflows, case managemt •Exp in Apex, Lightning Web Components (LWC), Salesforce Flows •Exp in Sales Cloud functionality & use cases
Posted 1 week ago
8.0 - 10.0 years
0 Lacs
gurugram, haryana, india
On-site
Since our launch in 2015, weve lent over 10bn to ambitious entrepreneurs up and down the UK. Thats led to the creation of over 40,000 new jobs and over 29,000 new homes and were not about to stop there. Were looking for people to join our Engineering team in building upon this success, as we grow to play a key part in redefining the future of business banking with next generation financial tools and products. This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. We dont want another cog in the machine, were looking for self-starters and bold thinkers who want to pave their own career paths. In a nutshell, the mission of the Salesforce/nCino Engineer will be to create well-structured technical design for the assigned user story / task by carefully considering the existing implementation and think from the customers perspective. Are you ready to step up to the challenge Job Responsibilities: Should have more than 8+ years of extensive experience in Salesforce, and 2+ years on nCino Commercial Lending Analyse User Stories, understand requirements and raise concern(s) over technical and functional gaps OR unaddressed scenarios (if any) Provide accurate estimates for user stories. Create well-structured technical design for the assigned user story / task by carefully considering the existing implementation and thinking from customers perspective. Develop Test Classes with optimum code coverage as per Salesforce defined best practices and Oaknorth&aposs defined specifications. Develop a high-quality, simple, maintainable, optimized, and extensible Salesforce platform-based solution that adheres to Oaknorth&aposs Coding / Config Best Practices. Perform unit testing of developed functionality to ensure it has minimal functional and technical errors. Develop Test Classes with optimal code coverage as per Salesforce Best practices and Oaknorth&aposs specifications. Resolve identified bugs efficiently in first iteration only. Proactively communicate progress and risks to relevant stakeholders Create documentation such as design documents, specifications etc. Help teammates on technical and other aspects, as and when needed. Should be flexible to extend working hours in critical phases. Required Experience: 8+ years of total and relevant experience Experience working in an Agile/Scrum development process. Capable of working on multiple fronts Capable of meeting strict timelines Well versed with nCino and Commercial lending domain. Well versed with Lightning Framework, Lightning App Builder. Well versed with Apex Classes, Aura Components, LWC, SOQL, Visualforce and JavaScript Well versed with Salesforce Platform Events, CDC, REST and SOAP based API integrations Well versed with Salesforce Flows, Approval Processes, Process Builder and Workflows Well versed with CI/CD - GitHub Well versed with Salesforce Reports and Dashboards Well versed with Salesforce Data import and export. Working knowledge of JIRA and Confluence. Experience developing with VSCode. Experience in a Client Facing Role. Excellent Communication Skills. Desired Skills: Ability to assess whether a problem can be addressed using standard nCino features rather than customizations. Experience in designing and creating CI/CD pipelines. Knowledge of Apex Enterprise Patterns and Apex Design Patterns Working knowledge of Salesforce Digital Experience - Communities / Sites Working knowledge of Lightning Design System Certifications - Salesforce Platform Developer I and II About Us Were OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace. Banking should be barrier-free. Its a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. And for those who love helping businesses thrive Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market. But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed. Our story OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said no. Unfortunately, all major banks in the UK were using the same computer and it was broken. Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan The industry was backward-looking and too focused on historic financials, rather than future potential. So, what if there was a bank, founded by entrepreneurs, for entrepreneurs One that offered a dramatically better borrowing experience for businesses No more what ifs, OakNorth Bank exists. For more information regarding our Privacy Policy and practices, please visit: https://oaknorth.co.uk/legal/privacy-notice/employees-and-visitors/ Show more Show less
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
vadodara, gujarat
On-site
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Our mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for our customers and those they serve. With a comprehensive portfolio that includes the CareLogic, Credible, and InSync platforms, we serve the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. We take pride in our loyal customer base, with more than 2,500 customers representing 75,000 providers serving over 6 million patients. Qualifacts has been recognized in the 2022 and 2023 Best in KLAS: Software and Services report for having the top-ranked Behavioral Health EHR solutions. If you are seeking to work in an environment where innovation is purposeful, and your ambition aligns with supporting our customers and those they serve, we invite you to apply today! This is an onsite position, requiring presence in the Vadodara office for 5 days a week, working during the NIGHT SHIFT from 6:30pm to 3:30am IST. Please note that remote applicants will not be considered for this role. The primary responsibility of the Salesforce System Administrator at Qualifacts is to enhance and improve our Salesforce platform by gathering requirements and feedback, designing best practice solutions, and managing the roadmap. This role involves optimizing existing tools, planning the roadmap, and overseeing the operational support, maintenance, and enhancements of Salesforce and associated integrated applications. Responsibilities of the Salesforce System Administrator: - Engage in the internal customer/user request intake process, document stakeholder requirements, and collaborate with Enterprise Technology leadership to design and deliver solutions - Identify and leverage un-used or under-utilized features and add-ons to maximize platform value - Communicate platform changes effectively to end users and stakeholders - Enhance Salesforce data quality through data management, implementing rules, and automation as needed - Assist in proactive system maintenance, including Security Reviews, Release Updates, Health Checks, and Optimizer - Ensure all system changes align with business requirements and provide proper documentation for education and compliance - Follow change management/governance methodology to ensure timely delivery - Contribute to systems documentation and technical maps - Review, maintain, and enhance all current security settings to ensure customer protection - Support QA and UAT activities for the deployment of new functionality - Address user support tickets related to the platform - Monitor and enhance user adoption - Assist in new user and ongoing user training - Participate in Scrum ceremonies - Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules - Perform Salesforce configuration changes, such as flows, assignment rules, approval processes, fields, page layouts, record types, dashboards, and reports Qualifications of the Salesforce System Administrator: - Bachelor's degree in a related field; experience may substitute for a degree - Certified Salesforce Administrator - 3+ years of Salesforce Administration experience - 1+ years of hands-on experience with Service Cloud and Experience Cloud (Communities) Knowledge, Skills, and Abilities of the Salesforce System Administrator: - Proficiency in building and administering complex Salesforce Flows and APEX code - Ability to utilize Microsoft Excel for data assessment, manipulation, and analysis - Experience with Sales Intelligence/Business Intelligence (BI) software like Tableau, Power BI - Direct involvement in creating and maintaining data governance frameworks, systems documentation, and technical maps - Proficient in troubleshooting and Root Cause Analysis for application issues - Strong critical thinking, decision-making, and complex problem-solving skills - Adaptability to change and ambiguity to drive work and projects forward - Effective communication skills, both written and verbal, with the ability to engage with all levels of the organization - Exceptional organizational skills, time management, and prioritization abilities - Capability to manage multiple concurrent projects independently and drive them to completion with minimal guidance - Meticulous attention to detail in all tasks and responsibilities,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
NTT DATA is looking for a Lead Salesforce L2/L3 Support Specialist-BAU to join the team in Hyderabad, Telangana, India. As a Lead Support Engineer, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms including Service Cloud, Experience Cloud, and Loyalty Cloud. The role encompasses both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Responding to and resolving incidents and service requests within defined SLAs. - Prioritizing and triaging tickets based on severity and business impact. - Performing root cause analysis (RCA) and suggesting preventive actions for recurring issues. - Documenting solutions and maintaining support runbooks and knowledge articles. L2 Functional Support Activities: - Resolving configuration-related issues such as flows, page layouts, and validation rules. - Managing Experience Cloud user roles, portal configurations, and access models. - Supporting loyalty program operations including member tier updates, points adjustments, and reward configurations. - Performing user management, data loads, exports, and permission reviews. - Coordinating with business stakeholders for clarification and closure of service requests. L3 Technical Support Activities: - Debugging and fixing Apex classes, triggers, batch jobs, and LWC components. - Supporting and enhancing integrations using REST/SOAP APIs and Named Credentials. - Optimizing backend processes, especially loyalty transaction handling and service workflows. - Assisting in unit testing and deployments using CI/CD tools like Gearset, Copado, Git. Required Skills & Experience: - 5-7 years of Salesforce platform support experience, including admin and development. - Strong hands-on expertise in Service Cloud, Experience Cloud, and Loyalty Cloud. - Solid technical knowledge of Apex, SOQL, Lightning Web Components (LWC), Salesforce Flows, Process Automation, and API integrations. - Familiarity with ticketing tools like Jira. - Ability to collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: - Ability to work independently and manage time effectively in the AU time zone. - Strong analytical and troubleshooting skills. - Clear communication with business and technical teams. - Ownership mindset with a focus on continuous improvement. Preferred Certifications: - Salesforce Certified Administrator (ADM 201). - Platform App Builder or Developer I. - Service Cloud Consultant. - Loyalty Management Accreditation (preferred). Note: Candidates should be ready to travel to Australia upon visa processing on a rotation basis. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a part of NTT Group, investing significantly in R&D to help organizations and society move confidently into the digital future. Visit us at us.nttdata.com.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
As a Lead Salesforce L2/L3 Support Specialist-BAU at NTT DATA, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms, including Service Cloud, Experience Cloud, and Loyalty Cloud. Your role will involve both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and maintain support runbooks and knowledge articles. L2 Functional Support Activities: - Resolve configuration-related issues such as Flows, page layouts, and validation rules. - Manage Experience Cloud user roles, portal configurations, and access models. - Support loyalty program operations including member tier updates, points adjustments, and reward configurations. - Perform user management, data loads, exports, and permission reviews. - Coordinate with business stakeholders for clarification and closure of service requests. L3 Technical Support Activities: - Debug and fix Apex classes, triggers, batch jobs, and LWC components. - Support and enhance integrations using REST/SOAP APIs and Named Credentials. - Optimize backend processes, especially loyalty transaction handling and service workflows. - Assist in unit testing and deployments using CI/CD tools (Gearset, Copado, Git). Required Skills & Experience: - 5-7 years of Salesforce platform support experience, including admin and development. - Strong hands-on expertise in Service Cloud, Experience Cloud, and Loyalty Cloud. - Solid technical knowledge of Apex, SOQL, Lightning Web Components (LWC), Salesforce Flows, Process Automation, and API integrations. - Familiarity with ticketing tools such as Jira. - Ability to collaborate with Salesforce support (L4) or ISVs for unresolved platform-level issues. Soft Skills & Working Model: - Ability to work independently and manage time effectively in the AU time zone. - Strong analytical and troubleshooting skills. - Clear communication with business and technical teams. - Ownership mindset with a focus on continuous improvement. Preferred Certifications: - Salesforce Certified Administrator (ADM 201). - Platform App Builder or Developer I. - Service Cloud Consultant. - Loyalty Management Accreditation (preferred). Note: Should be ready to travel to Australia upon visa processing on a rotation basis. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. With diverse experts in more than 50 countries, we are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we offer services including business and technology consulting, data and artificial intelligence, and industry solutions. NTT DATA is part of the NTT Group, investing over $3.6 billion annually in R&D to support organizations and society in moving confidently into the digital future. Visit us at us.nttdata.com.,
Posted 1 week ago
3.0 - 7.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
Job Description: As a Salesforce Developer, you will be responsible for working on and developing Salesforce projects. To be successful in this role, you should have a minimum of 3-4 years of experience in Salesforce development. You must hold a B.Tech or equivalent IT Degree and possess expertise in the USA Capital Market or Financial domain. Your responsibilities will include utilizing Salesforce Service Cloud and Experience Cloud, along with a deep technical understanding of Salesforce flows, UI screen creation, and architecture. Experience with large-scale Salesforce implementations is required, as well as proficiency in developing custom applications within the Salesforce environment. Requirements include being available to work from the office for a minimum of 2 days per week, immediate availability to join, and willingness to work in USA shift timings. Excellent communication skills are essential for this role. The position is based in Noida with a hybrid work model and requires attendance at meetings as per USA time. The notice period for this permanent position is 0-15 days. Please note that the candidate must be located in Delhi NCR. The hiring company is open to considering both contract and full-time employment options. This is an immediate opening, and interviews are expected to be scheduled within the current week.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Salesforce Developer at Diligent, you will play a crucial role in designing, developing, testing, and implementing elegant solutions within our Salesforce instance. Your responsibilities will include collaborating with cross-functional teams and business stakeholders to understand objectives and provide technical support, leading the design and deployment on the Force.com platform, and building custom solutions using Apex, Lightning (LWC, Aura), and Visualforce. Additionally, you will be responsible for developing complex integrations between SFDC and other systems, supporting Salesforce communities, maintaining the security model, and supporting 3rd party applications integrated to Salesforce. You will be expected to proactively conduct extensive system testing to ensure efficiency and compliance with development methodologies, implement solutions using standard Salesforce functionality, create and maintain detailed business documentation, and automate processes to enhance efficiency while maintaining a positive end-user experience. The ideal candidate for this role will have a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field, along with 4+ years of experience in Salesforce development with a focus on Service Cloud. Strong proficiency in Force.com Platform skills, certifications such as Salesforce Platform Developer I, Salesforce Service Cloud, and Salesforce Experience Cloud, as well as experience with UI/UX technologies, Enterprise Salesforce integration, CTI integration, and Salesforce/3rd-party ETL tools are highly desired. You should possess excellent communication, documentation, and organizational skills, along with a passion for problem-solving and a demonstrated ability to lead and deliver complex projects. Being comfortable in high-growth, fast-paced environments and having a strong quantitative and analytical mindset are also essential for success in this role. Diligent offers a creative and innovative work culture, a flexible work environment, comprehensive health benefits, generous time-off policies, and opportunities for global collaboration. Diversity is a top priority for Diligent, and the company fosters and encourages diversity through Employee Resource Groups and access to resources for team education and dialogue. If you are looking to be part of a global community making a real impact and are driven by the vision of creating a more sustainable, equitable, and better world, Diligent is the place for you.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
As a Salesforce Developer, you will be responsible for designing, developing, and implementing customized solutions within the Salesforce platform. You will leverage your expertise in technologies such as Apex, Lightning Web Components (LWC), Flows, and OmniStudio to create user-friendly and efficient customer journeys. Your deep understanding of Salesforce Financial Services Cloud will enable you to build and configure solutions tailored to the financial services industry. Collaborating with business analysts, project managers, and stakeholders, you will translate requirements into technical designs. Developing and maintaining integrations between Salesforce and other systems will be a key part of your role. Thorough testing and troubleshooting to ensure the quality and stability of solutions are also crucial responsibilities. Staying updated with the latest Salesforce releases, features, and best practices is essential. Participating in code reviews and contributing to maintaining high code quality standards will be part of your routine. Effective communication and proactive engagement within a remote team environment are expected. Your qualifications should include 5+ years of hands-on experience as a Salesforce developer, with a proven track record in Salesforce Financial Services Cloud. Proficiency in Salesforce OmniStudio, Flows, and Apex development is required. Experience with data modeling, migration, and integration within Salesforce is also necessary. Familiarity with Salesforce best practices, design patterns, and governor limits is a plus. Strong problem-solving and analytical skills are essential, along with excellent communication and collaboration abilities. Efficient time management and task prioritization are crucial for meeting project deadlines. Nice-to-have skills include Salesforce certifications (e.g., Platform Developer I, Platform Developer II, Financial Services Cloud Consultant), experience with Lightning Web Components (LWC), CI/CD tools and processes, Agile development methodologies, and familiarity with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be working at a place where innovation and teamwork are at the core of supporting the most exciting missions in the world. As a Salesforce Administrator, you will have the responsibility of managing and supporting the Salesforce instance. This includes customizing objects, fields, record types, page layouts, validations, workflow & approval rules, sharing rules, permission sets, and triggers. Your role will also involve creating and managing user accounts, profiles, roles, and permissions to ensure appropriate access levels and data security. Ensuring data integrity through data cleansing strategies, validation rules, and data import/export procedures will be a key part of your role. You will be conducting regular data audits and backups to maintain data accuracy. Adapting Salesforce to fit the unique workflows, processes, and data models of the organization will also be essential. This will involve creating custom fields, objects, layouts, and user interfaces. Designing and implementing automation such as flows, approval processes, and triggers will be crucial to reducing manual tasks and increasing efficiency. Building and maintaining custom reports, dashboards, and visualizations to provide valuable insights into business performance and enable data-driven decision-making will also be part of your responsibilities. You will provide training, documentation, and ongoing support to users to drive adoption and effective use of Salesforce. Additionally, you will be performing system upgrades, installing high-priority updates, and ensuring optimal performance of Salesforce systems. Managing and maintaining data integrations with third-party software used across the business will also be a part of your duties. As a Salesforce Administrator, you will lead and manage Salesforce projects from inception to completion, ensuring timely delivery and alignment with business objectives. Collaboration with stakeholders across Sales, Marketing, Operations, and other departments to define and manage project scoping, define requirements, and prioritize activities will be essential. To qualify for this role, you should have a Salesforce Administrator Certification or 5+ years of experience in Salesforce administration, including setup, configuration, and management of Salesforce systems. Advanced experience in Salesforce report creation and analytics is required. Proficiency in designing, building, implementing, and testing Salesforce Flows is a must. Experience with Salesforce Sales, Service, Marketing, and/or CPQ Clouds is preferred. Strong problem-solving and analytical skills are necessary to identify inefficiencies and troubleshoot issues effectively. Excellent communication skills are required to gather requirements, translate them into solutions, and provide training for users of various skill levels. Experience in managing Salesforce projects, including creating and maintaining project plans, monitoring progress, and ensuring successful delivery, is essential. You should have the ability to keep pace with frequent Salesforce updates and a passion for continuous learning and improvement. Preferred qualifications include additional certifications such as Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant. Active participation in the Salesforce community and experience in change management and governance are also desirable.,
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for an experienced and hands-on Salesforce AI Architect to lead the design and delivery of intelligent agent solutions using Agentforce, Einstein AI, and the Salesforce platform. You will architect and implement GenAI-powered workflows, provide strategic advisory to enterprise customers, and help scale innovation across our most complex client engagements. This role blends technical depth, executive engagement, and visionary thinking to deliver tangible AI outcomes across the Salesforce ecosystem. Your Impact AI Solution Architecture & Delivery - Design and implement AI-powered intelligent agents using Agentforce & Salesforce AI. - Lead full-stack implementation across Apex, LWC, Salesforce Flows, and AI orchestration frameworks. - Rapidly build PoCs and MVPs to validate concepts and accelerate customer buy-in. Integration & Data Strategy - Integrate Salesforce CRM with external systems and AI endpoints. - Design secure, scalable data architectures to support GenAI workflows. - Experience with Salesforce Data Cloud, Snowflake, or Databricks is a strong plus (but not mandatory). Pre-Sales & Strategic Advisory - Partner with AEs and SEs to shape solution strategy during pre-sales and discovery. - Translate business goals into technical blueprints and high-impact roadmaps. - Lead client workshops, architecture reviews, and stakeholder enablement. Customer Success & Innovation - Act as a trusted technical advisor throughout delivery and beyond. - Identify technical risks, resolve implementation blockers, and guide customer enablement. - Represent Voice of Customer to Product teams to influence roadmap and features. Required Qualifications - Salesforce Certified Application Architect or System Architect (MANDATORY). - 8+ years in customer-facing technical roles across AI, CRM, or Data Architecture. - Hands-on experience with Salesforce CRM (Sales, Service or Industry Clouds). - Experience with Salesforce Einstein - Strong proficiency in Apex, JavaScript, LWC, Salesforce Flows, and system integration. - Experience implementing LLM-based solutions with orchestration and prompt design. - Proven ability to engage C-level stakeholders and lead strategic technical discussions. - Strong communication and visualization skills (whiteboarding, solution storytelling, executive briefings). Preferred Qualifications - Salesforce certifications: AI Associate/Specialist, Data Cloud Consultant. - Familiarity with Salesforce Data Cloud and enterprise data platforms (Snowflake, BigQuery, Databricks). - Experience working with AI model observability, RAG architectures, and prompt governance. - Knowledge of data privacy, security, and compliance frameworks. Ideal Attributes - Strategic + Tactical: You see the big picture and build with precision. - Hands-On AI Expert: You understand LLMs, prompt design, and real-world agent orchestration. - Trusted Partner: You build long-term credibility with business and technical stakeholders. - Innovator & Evangelist: You push platform limits, share best practices, and mentor teams. Why Join Us - Work with cutting-edge Salesforce AI technologies and enterprise clients. - Access world-class enablement: Trailhead, Fast Ramp, Einstein Bootcamps, Sandler Sales. - Build your brand as a thought leader in the GenAI and Agentforce space. - Flexible hybrid work with meaningful career growth and impact. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
As a Forward Deployed Engineer at Salesforce, you will play a crucial role in delivering transformative AI solutions for our strategic clients. Your responsibilities will include leading the architectural design and development of highly scalable production systems, taking ownership of complex data ecosystems, driving innovation on the Agentforce platform, and mentoring junior engineers to foster a culture of excellence. You will collaborate closely with senior client teams, translate business needs into technical requirements, and ensure seamless deployment and long-term optimization of solutions. To excel in this role, you should have a Bachelor's degree in Computer Science or a related engineering discipline, with a preference for a Master's degree. You should possess over 10 years of experience in delivering scalable production solutions, along with multiple Salesforce platform certifications. Expertise in programming languages such as JavaScript, Java, Python, and Apex is required, as well as hands-on experience with AI technologies and data modeling. Your impact as a Forward Deployed Engineer will extend beyond technical contributions to include strategic partnership with clients, influencing product evolution based on field deployments, and championing customer needs within product development cycles. Your ability to communicate complex technical concepts to both technical and non-technical audiences will be essential, along with a proactive and strategic mindset focused on rapid prototyping and accelerated delivery in agile environments. Joining Salesforce means unleashing your potential to shape the future and redefine what's possible for yourself, AI, and the world. Our benefits and resources will support you in finding balance and excelling in all areas of your life. Together, we will bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. If you are passionate about leveraging AI to drive innovation, thrive in dynamic environments, and are committed to continuous improvement, we encourage you to apply today and be part of our mission to inspire the future of business with AI, data, and CRM.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
As a Forward Deployed Engineer at Salesforce, you will play a pivotal role in delivering transformative AI solutions to our strategic clients. Your responsibilities will include leading the architectural design and development of scalable production systems, strategizing data landscapes, driving innovation on the Agentforce platform, and mentoring junior team members. You will have a direct impact on shaping the technical vision, ensuring successful deployment, and optimizing long-term reliability and scalability of mission-critical AI applications. Your main focus will be on architecting and leading transformative solutions by applying AI and Large Language Models to create intelligent agents and automate complex workflows. You will take ownership of complex data ecosystems, design data models, and establish integration strategies to support cutting-edge AI applications. Additionally, you will drive innovation on the Agentforce platform, contribute to its evolution, and develop bespoke intelligent agents to deliver high-value business processes. In this role, you will operate with an entrepreneurial and strategic spirit, championing rapid prototyping, iterative development, and high-impact solution delivery. You will collaborate closely with senior client teams, translate business needs into technical requirements, and ensure seamless deployment and long-term optimization of solutions. Your role will also involve providing feedback to influence product enhancements and mentoring junior engineers to foster a culture of excellence and continuous improvement within the team. To be successful in this position, you should have a Bachelor's degree in Computer Science or a related engineering discipline, along with at least 10 years of experience in delivering scalable production solutions. You should possess expertise in programming languages such as JavaScript, Java, Python, and Apex, as well as hands-on experience with AI/LLM technologies and enterprise data platforms. Strong communication skills, a proactive mindset, and the ability to travel as needed are also essential qualifications for this role. Preferred qualifications include expert-level experience with Salesforce Data Cloud and/or the Agentforce platform, prior experience in a lead technical role, and comprehensive knowledge across Salesforce CRM platforms. If you are passionate about leveraging AI to drive business transformation and excel in a dynamic, client-focused environment, we welcome you to join our team as a Forward Deployed Engineer at Salesforce.,
Posted 3 weeks ago
9.0 - 14.0 years
25 - 30 Lacs
chennai
Work from Office
Salesforce Architect Overview We are seeking a strategic, hands-on Salesforce Architect to lead the evolution, scalability, and governance of our Salesforce environment. This role focuses on Service Cloud , AI-driven enhancements , client services and implementation workflows , and enabling self-service support and partner operations . The Salesforce Architect will work closely with the Salesforce admin team and cross-functional stakeholders to deliver scalable, sustainable solutions while managing system health , technical debt , and data governance . The ideal candidate brings strong development experience, deep understanding of business operations, and a passion for clean architecture, automation, and documentation. Experience with middleware tools (e.g., Informatica, Zapier), Customer Success Management (CSM) platforms , and consumption-based billing is highly desired. Key Responsibilities Client Success & Support Optimization Design and enforce structured case escalation workflows , including severity levels, auto-escalation rules, and SLAs. Implement and manage milestone tracking and entitlement processes to ensure timely support delivery across tiers. Monitor and analyze case handling time and escalation trends to improve response velocity and resource planning. Use AI and automation to flag cases at risk of escalation or SLA breach based on sentiment, history, or metadata. Enhance the Knowledge Base by improving structure, discoverability, and integration with case submission. Implement AI tools (e.g., Einstein, GPT search) to optimize case deflection and article surfacing during the support experience. Architecture & Systems Engineering Architect and deliver scalable, maintainable solutions in Service Cloud that support evolving business needs. Build robust tooling for services and implementation teams , including project tracking, onboarding workflows, and automation. Write, review, and optimize Apex , Lightning Web Components (LWC) , and Salesforce Flows . Architect and manage secure, scalable integrations using Informatica , Zapier , and Salesforce APIs for platforms like NetSuite, CSM systems, and billing platforms. Collaborate with the Salesforce admin team and Sr. Director of Revenue Operations to align platform architecture with long-term business goals while addressing technical debt. Governance, Documentation & Quality Assurance Lead initiatives for data governance , including field standardization, deduplication, and data integrity. Define and enforce best practices for naming conventions, validation rules, and documentation standards. Establish robust testing protocols , including UAT planning and regression testing. Maintain comprehensive, auditable technical documentation for all system logic, workflows, and integrations. Promote a documentation-first mindset across the Salesforce ecosystem. Strategic Operations & Enablement Support the operationalization of partner programs , including planning and readiness for a future Partner Portal. Design secure, scalable data models for partner engagement , lead sharing, and services visibility. Contribute to systems that support consumption-based billing workflows , integrating data from external systems when necessary. Collaborate cross-functionally to prioritize enhancements that align with broader revenue operations goals . Desired Skills & Experience Were looking for a candidate with deep Salesforce expertise and a strong operational mindset—comfortable designing technical architecture, managing governance, and enabling high-impact use cases across services, support, and partner operations. Required 6+ years of hands-on Salesforce experience with strong focus on Service Cloud architecture Experience supporting services and implementation workflows , case management , and support operations Proficiency in Apex , Lightning Web Components (LWC) , Salesforce Flows , and API-based integrations Experience designing and managing case escalation frameworks , including milestones and entitlement processes Experience using case time-tracking data to improve team efficiency and resource allocation Strong commitment to documentation , testing , and maintaining long-term system integrity Ability to translate technical concepts for non-technical stakeholders and influence cross-functional decisions Collaborative team player with experience working across admin, RevOps, and support teams Highly Desired Familiarity with Sales Cloud functionality and use cases Experience with middleware platforms (e.g., Informatica , Zapier ) Exposure to consumption billing models and usage-based pricing workflows Experience with Customer Success platforms such as Gainsight , Totango , or ChurnZero Integration experience with NetSuite Experience supporting or designing partner operations or preparing for partner portal implementations Salesforce certifications such as Service Cloud Consultant or Application Architect
Posted 3 weeks ago
7.0 - 10.0 years
5 - 8 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
We are looking for an experienced Salesforce Field Service Lightning (FSL) Developer for a 6-month remote contractual role. The ideal candidate must have 7-10 years of experience in Salesforce development with expertise in Apex, LWC, Aura, Flows, and Field Service Lightning. The role involves building and enhancing Salesforce components, managing large data volumes, and supporting adaptive maintenance across Sales Cloud, Service Cloud, and integrations with AWS. The developer must be well-versed in Salesforce governor limits, stay updated with FSL release changes, and exhibit strong problem-solving and analytical skills to think beyond the platform. Immediate joiners only. Location- Remote,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad,Mumbai, Hyderabad
Posted 3 weeks ago
7.0 - 10.0 years
9 - 14 Lacs
mumbai, delhi / ncr, bengaluru
Work from Office
We are looking for an experienced Salesforce Field Service Lightning (FSL) Developer for a 6-month remote contractual role. The ideal candidate must have 7-10 years of experience in Salesforce development with expertise in Apex, LWC, Aura, Flows, and Field Service Lightning. The role involves building and enhancing Salesforce components, managing large data volumes, and supporting adaptive maintenance across Sales Cloud, Service Cloud, and integrations with AWS. The developer must be well-versed in Salesforce governor limits, stay updated with FSL release changes, and exhibit strong problem-solving and analytical skills to think beyond the platform. Immediate joiners only. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.
Posted 3 weeks ago
7.0 - 11.0 years
30 - 35 Lacs
pune
Work from Office
Should have hands-on experience with Salesforce CPQ development, Salesforce platform and lightning components development. Should have ability to create necessary technical documentation including high level systems design, low level systems design, system landscape, entity relationship diagrams, configuration workbooks, and other deliverables for salesforce implementations 7 or more years of experience with Salesforce CPQ. Experience in Salesforce Cloud, Q2C process. Experience with at least two full implementations of Salesforce CPQ Knowledge of security and governance (profiles, permission sets, data visibility, sharing settings ) Experience with the Life Cycle of Development including Salesforce Deployment/Packaging using Metadata API, ChangeSet and code coverage Experience with Salesforce Portal (Community portal) and is required Proficiency in Salesforce platform concepts and development (Apex & Javascript languages, controllers, triggers, configuration, LWC, salesforce flows, batch processes, Lightning, SOQL, REST APIs and web services) Knowledge of web technologies like HTML, CSS, JavaScript, and REST APIs Strong understanding of the Salesforce ecosystem, architecture, and data models Needs to have a strong communication and collaboration skills
Posted 3 weeks ago
6.0 - 11.0 years
20 - 30 Lacs
hyderabad, pune, bengaluru
Hybrid
Experience Range: 5 to 6 Years Total IT Experience (Minimum 34 Years in Salesforce Development, Configuration & Administration) Hiring Location: UST Locations – Bangalore, Pune, Trivandrum, Kochi, Hyderabad, Chennai, Noida, Gurgaon, Kolkata Job Summary: We are looking for a Salesforce Service Cloud Developer with hands-on expertise in Apex, Lightning Web Components (LWC), Salesforce Flows, and Service Cloud implementation. The ideal candidate will be responsible for designing, developing, and deploying scalable and maintainable Salesforce solutions, particularly focused on customer service processes and automation. Key Responsibilities: Design, develop, test, and deploy high-quality Salesforce solutions using Apex, LWC, Visualforce, and Flows. Customize and configure Salesforce using Lightning App Builder, Dynamic Forms, and Process Automation tools. Develop Apex triggers, batch classes, schedulers, and integrations (REST/SOAP APIs). Build reports, dashboards, and reusable UI components tailored to customer service operations. Collaborate with business analysts, product owners, and development teams to understand and implement business requirements. Participate in Agile/Scrum ceremonies and contribute to sprint deliverables. Support UAT, deployment, and production environments. Conduct code reviews and follow Salesforce best practices and coding standards. Stay updated with Salesforce releases and platform enhancements. Must Have Skills: 3–4+ years of hands-on Salesforce development experience Strong experience in: Apex, Lightning Web Components (LWC), Visualforce Salesforce Flows (Record-Triggered, Screen, Auto-Launched) SOQL/SOSL In-depth knowledge of Salesforce Service Cloud features and configurations Experience with Lightning Record Pages, Dynamic Forms, App Builder Understanding of Salesforce data model, security model, and deployment practices Experience with REST/SOAP integrations and middleware tools Excellent communication and collaboration skills, including client interaction Strong problem-solving and debugging capabilities Salesforce Platform Developer I and App Builder Certifications Good to Have Skills: Experience in Sales Cloud, Experience Cloud (Communities) Knowledge of Agent Force and Data Cloud Experience with trigger frameworks and scalable code design patterns Exposure to Salesforce CI/CD tools (e.g., Gearset, Copado, ANT, Jenkins) Familiarity with Salesforce release cycles, upgrades, and new feature adoption Salesforce Platform Developer II, JavaScript Developer, or Service Cloud Consultant Certifications Recent certifications such as AI Associate, Data Cloud, or AgentForce Specialist Prior experience working in Agile/Scrum methodologies Certifications Required: Mandatory: Salesforce Platform Developer I Salesforce App Builder Preferred / Desirable: Salesforce Platform Developer II Salesforce Service Cloud Consultant / JavaScript Developer I Latest: AI Associate, Data Cloud Specialist, AgentForce Specialist Skills Apex, Visualforce, Salesforce
Posted 4 weeks ago
13.0 - 17.0 years
0 Lacs
kolkata, west bengal
On-site
You are the leading provider of professional services to the middle market globally, with the purpose of instilling confidence in a world of change and empowering clients and people to realize their full potential. The exceptional people at RSM are the key to the unrivaled, inclusive culture and talent experience, making the organization compelling to clients. You will find an environment that inspires and empowers you to thrive both personally and professionally, recognizing that there is no one like you, and that's why there's nowhere like RSM. As an Associate Salesforce Developer at RSM, your key responsibilities will include Salesforce Implementation & Configuration. This involves implementing and configuring Salesforce Sales Cloud and Service Cloud solutions tailored to client requirements, customizing Salesforce applications using Flows, validation rules, and other declarative tools, designing and managing data models, and being familiar with basic Apex. Visualforce and/or Lightning Components experience is a plus. You will also be involved in Client Consultation & Requirement Gathering, where you will assist senior consultants in engaging with key client stakeholders and end-users to gather and confirm business requirements, participate in discovery sessions, and document client needs under supervision. Additionally, you will support the analysis of business processes to identify areas for improvement. Collaboration & Delivery on projects is crucial, as you will actively collaborate with project teams to ensure timely completion of configuration tasks and adherence to project deadlines. You will participate in project planning, status meetings, and provide regular updates on progress. Process Optimization & Best Practices will also be part of your responsibilities, where you will analyze existing business processes, recommend improvements to enhance efficiency and effectiveness, and stay updated with Salesforce best practices and platform updates to provide innovative solutions. Experience with Experience Cloud & CPQ is preferred, and you may be involved in setting up and customizing Experience Cloud sites to enhance customer and partner engagement, as well as supporting Salesforce CPQ implementations, including product configurations, pricing rules, and quote generation processes. Training & Support is another aspect of your role, as you will conduct training sessions, create documentation to support user adoption, and provide ongoing support and maintenance for implemented Salesforce solutions. To qualify for this role, you should have at least 3 years of hands-on experience with Salesforce Sales Cloud and Service Cloud implementations, proficiency in creating and managing Salesforce Flows, a solid understanding of Salesforce data models and schema design, familiarity with Apex, Visualforce, and Lightning Components, as well as the required certifications such as Salesforce Certified Administrator, Salesforce Platform Developer I, Salesforce Certified Sales Cloud Consultant, and/or Service Cloud Consultant. Soft skills such as excellent verbal and written communication skills, strong analytical and problem-solving abilities, active listening skills, strategic thinking, and strong time management skills are essential for this role. The work environment at RSM offers a hybrid model of remote work and in-office collaboration in Kolkata, with work hours from 2:00 PM to 11:00 PM IST. RSM offers a competitive benefits and compensation package, flexibility in your schedule, and equal opportunities for all. Accommodations for applicants with disabilities are available upon request, and RSM is committed to providing equal opportunity and reasonable accommodation. If you require assistance during the recruiting process, please email careers@rsmus.com.,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Salesforce Consumer Goods Cloud Developer specializing in Retail Execution, you will be an integral part of a technology consulting firm focusing on Salesforce implementation and digital transformation within the Consumer Goods and Retail sector. Your primary responsibility will be to design, build, and deliver innovative Consumer Goods Cloud solutions using the Salesforce platform components and custom Apex/LWC. You will play a key role in translating business requirements into technical designs and scalable implementations for activities such as store visit planning, task management, surveys, retail execution, and merchandising. In this role, you will also be tasked with developing and maintaining integrations with external systems using REST/SOAP APIs, middleware, or platform events to synchronize master data and field activity. Your expertise in creating efficient data models, SOQL queries, batch/async processes, and data migrations/ETL will be crucial for handling large datasets related to field activities. Additionally, you will be responsible for ensuring high-quality deployments through SFDX, CI/CD pipelines, unit tests, code reviews, and best-practice release processes. As a seasoned professional with at least 8 years of hands-on experience in Salesforce development within the Consumer Goods Cloud Retail space, you will bring a strong background in Apex and Lightning Web Components. Direct exposure to Salesforce Consumer Goods Cloud or Retail Execution implementations, along with a proven track record in building integrations, designing data models, and optimizing SOQL/SOSL queries, will be essential for success in this role. Your familiarity with SFDX, source-driven development, CI/CD practices, automated test suites, and Salesforce security mechanisms will further strengthen your capabilities. Furthermore, you will have the opportunity to mentor junior engineers, troubleshoot production issues, optimize performance, and implement monitoring solutions. Your role will also involve collaborating with a delivery-focused team culture that values engineering standards, knowledge-sharing, and career progression. By leveraging your expertise, you will contribute to the successful execution of high-impact projects for leading consumer brands while continuously enhancing your skills in Retail Execution and Salesforce Customer Experience. Join us in India for this on-site role that offers a unique chance to become a subject-matter expert in Consumer Goods Cloud, influence end-to-end implementation patterns, and drive innovation within the Retail Execution domain. Apply now and be part of a dynamic team that is committed to delivering excellence and shaping the future of Salesforce technology in the retail sector.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced and hands-on Salesforce AI Architect, you will be responsible for leading the design and delivery of intelligent agent solutions using Agentforce, Einstein AI, and the Salesforce platform. Your role will involve architecting and implementing GenAI-powered workflows, providing strategic advisory to enterprise customers, and assisting in scaling innovation across complex client engagements. This position requires a combination of technical expertise, executive engagement, and visionary thinking to deliver tangible AI outcomes within the Salesforce ecosystem. In this role, your responsibilities will include designing and implementing AI-powered intelligent agents using Agentforce and Salesforce AI, leading full-stack implementation across various platforms, and rapidly building PoCs and MVPs to validate concepts and accelerate customer buy-in. Additionally, you will be involved in integrating Salesforce CRM with external systems and AI endpoints, designing secure and scalable data architectures to support GenAI workflows, and providing pre-sales and strategic advisory support by shaping solution strategies during pre-sales and discovery phases. To be successful in this role, you must hold a Salesforce Certified Application Architect or System Architect certification, have at least 8 years of experience in customer-facing technical roles across AI, CRM, or Data Architecture, and possess hands-on experience with Salesforce CRM, Salesforce Einstein, and various programming languages and integration tools. Strong communication, visualization, and stakeholder engagement skills are essential, along with the ability to engage C-level stakeholders and lead strategic technical discussions. Preferred qualifications include additional Salesforce certifications, familiarity with enterprise data platforms, experience with AI model observability and prompt governance, as well as knowledge of data privacy, security, and compliance frameworks. Ideal attributes for this role include a strategic and tactical mindset, hands-on AI expertise, the ability to build long-term credibility with stakeholders, and a passion for innovation and sharing best practices. Joining our team will offer you the opportunity to work with cutting-edge Salesforce AI technologies and enterprise clients, access world-class enablement resources, build your brand as a thought leader in the GenAI and Agentforce space, and enjoy a flexible hybrid work environment with meaningful career growth and impact.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be joining a company based in Ahmedabad that is currently looking for two individuals to fill the roles of Salesforce developer and Admin. As part of this role, you will be expected to work 5 days a week. As a Salesforce Developer, you should have a minimum of 4 years of experience in Salesforce development, with a focus on the Salesforce Sales Cloud ecosystem. It is required that you hold the Salesforce Certified Platform Developer I certification, while having the Developer II certification is preferred. Your responsibilities will include working with Salesforce Lightning, Flows, Triggers, Batch Apex, and Queueable Apex. Proficiency in JavaScript and a strong understanding of object-oriented programming (OOP) are necessary. Additionally, experience with Salesforce Lightning Web Components and at least one of the languages such as Java, C#, or Python is preferred. Familiarity with tools like Jira, Bitbucket, Jenkins, and Git is expected. Demonstrated experience in working with APIs, third-party app integrations, and leading or mentoring software development teams will be advantageous. As a Salesforce Admin, you should hold the Salesforce Administrator Certification and have a minimum of 3 years of experience in Salesforce administration. You should possess strong knowledge of Salesforce Sales Cloud capabilities, proficiency in Salesforce Flows and automation tools, and experience with 3rd-party APIs and external system integrations. Additionally, experience in working with IT service management tools, solid understanding of OOP principles, demonstrated success in Salesforce integration projects, and familiarity with standard Salesforce reporting and dashboard tools are expected. If you meet these qualifications and are looking to further your career in Salesforce development or administration, we encourage you to apply for these exciting opportunities.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Forward Deployed Engineer at Salesforce, you will play a crucial role in delivering transformative AI solutions to our strategic clients. Your responsibilities will include leading the design, development, and implementation of bespoke solutions using cutting-edge technologies like the Agentforce platform. You will be at the forefront of driving technical vision, mentoring team members, and ensuring the successful delivery of mission-critical AI applications in real-world environments. Your impact will be significant as you lead the architectural design of scalable production systems, strategize complex data ecosystems, drive innovation on the Agentforce platform, and operate with a proactive and strategic mindset. Building strong relationships with senior client teams, ensuring seamless deployment, and optimizing solutions for long-term reliability will be key aspects of your role. Additionally, you will act as a bridge between customer needs and product evolution, providing valuable feedback to shape future enhancements. To excel in this role, you are required to have a Bachelor's degree in Computer Science or a related field, with 5+ years of experience in delivering scalable production solutions. Proficiency in programming languages like JavaScript, Java, Python, and expertise in AI technologies are essential. Strong communication skills, a proactive attitude, and the ability to travel as needed are also important qualifications. Preferred qualifications include expert-level experience with Salesforce Data Cloud and the Agentforce platform, as well as knowledge of Salesforce CRM across various clouds. Experience in developing complex conversational AI solutions and Salesforce platform certifications would be advantageous. If you are passionate about leveraging AI to drive business transformation and have a track record of impactful delivery in agile environments, this role offers a unique opportunity to make a difference.,
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
We are seeking an experienced Salesforce Admin + Developer to become a valuable member of our team in Pune. You should possess a strong combination of administrative and development skills within the Salesforce ecosystem. Your primary responsibilities will include system configuration, development, addressing technical debt, and suggesting scalable solutions. This role demands a proactive approach, the ability to work autonomously, and effective collaboration with diverse teams to enhance our Salesforce environment. Your duties will involve performing various Salesforce administrative tasks such as user setup, roles, profiles, permission sets, and security settings. Moreover, you will customize Salesforce through declarative tools like flows, process builder, validation rules, as well as through custom development using Apex, Lightning Components, and Visualforce. Identifying technical debt, performance bottlenecks, and opportunities for enhancement within the existing Salesforce instance will be crucial. Your role will also entail proposing and implementing solutions to boost platform efficiency and scalability, in addition to collaborating with stakeholders to gather business requirements and transform them into technical designs. Furthermore, you will be responsible for developing and maintaining integrations with external systems using APIs and middleware tools, alongside creating and managing documentation for configurations, customizations, and processes. Ensuring platform compliance with data security, privacy regulations, and company policies is imperative. Additionally, providing ongoing support, troubleshooting, and user training as necessary will be part of your role. The ideal candidate should possess 6-8 years of hands-on experience in Salesforce encompassing both administration and development. Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and SOQL/SOSL is paramount. Hands-on experience with Salesforce Flows, Process Builder, Validation Rules, and Custom Objects is also required. Prior experience in identifying and resolving technical debt in Salesforce environments, as well as with Salesforce integrations (REST/SOAP APIs, Middleware, etc.), is crucial. Preferred qualifications include being a Salesforce Certified Administrator & Platform Developer I (Developer II is a plus), familiarity with DevOps tools like Copado, Gearset, or Jenkins, and exposure to agile methodologies and project management tools like Jira or Trello. Knowledge of Experience Cloud, Service Cloud, or Sales Cloud is advantageous. Immediate joiners with excellent communication skills are highly preferred. This is a contractual/temporary position with a duration of 6 months. The work schedule is during the day shift. Interested applicants must have at least 6 years of experience in Salesforce and be fluent in English. The application deadline is 26/07/2025, and the expected start date is 01/08/2025. Immediate joiners are required to fill this urgent position.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The ideal candidate for the Sales Force Business Analyst position should possess excellent communication skills, a strong aptitude for implementation, and a demonstrated ambition to succeed. The client specifically seeks an individual with a minimum of two years of experience in Financial Force and proficiency in utilizing Salesforce flows. Key Requirements: - Minimum of 4 years of experience working with Salesforce - At least 2 years of experience with Financial Force - Proficiency in configuration skills including flows, process builder, reports, and dashboards - Demonstrated ability to collaborate effectively within a team setting - Familiarity with Sales Cloud and Service Cloud - Experience with Financial Force PSA or Accounting - Skilled in engaging with key business stakeholders to communicate effectively The successful candidate will be responsible for leveraging their Salesforce expertise to drive business insights, optimize processes, and enhance overall performance. This role requires a proactive and detail-oriented individual who can effectively collaborate with cross-functional teams to achieve project objectives.,
Posted 1 month ago
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