Senior Associate- Partnership Operations

Job Overview We are looking for an Operations Associate who can work as a client centric strategist for providing operational support to company’s partnership activities and efforts. Responsibilities Ensure identification and onboarding of students from the given partner project. Building rapport with students; listening to and understanding their concerns related to the product, and reporting on the trends. Working with both internal and external stakeholders to ensure successful delivery on projects. Initiate and manage outbound calls to clients. Build and maintain strong relationships with clients. Address and resolve client inquiries promptly. Maintain accurate records in our CRM system. Inform clients about new products and updates. Qualifications Graduation/ Post Graduation Requirements Should be available in the office (Mandatory requirement). Excellent command in writing, reading and spoken English Minimum 1 year experience Excellent active listening and communication skills. Basic computer knowledge. Experience with excel/google sheets is a plus. Strong analytical and organisational skills. Ability to work independently in a fast paced environment. Job Type: Full-time Pay: From ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Application Question(s): Can you join immediately? Work Location: In person