Senior Associate - MO - Client Implementation

Job Description

Position Purpose The purpose of the role is to be a SME for the Client implementation operational team in handling BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. Responsibilities Direct Responsibilities An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients. Ensure KPIs and KRIs of the team are met and in line to SLA standards. Ensure all stock / cash movements are completed as per the agreed transition timelines. Ensure to support the team as a validator / controller as required in BAU. Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers. Hands on experience in New fund setups, fund closure, transition activities etc within similar domain. Ensure eye to detail in managing various activities within the process. Overall understanding of Capital markets operations with familiarity towards Middle office trade processing, fund accounting, custody business etc. Act as a SPOC for audit and other assignments for the team. Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved. Ensure effective communication to all the parties involved. To follow escalation protocols to managers, senior stakeholders on all critical topics within the process. Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required. Willingness to take on other duties as assigned by the Assistant manager. Contributing Responsibilities Contribute towards process enhancements to bring in operational efficiencies. Ensure the skill matrix and training plans are up-to date for self and team (where applicable). Ensure to be a backup for the Assistant managers of the team where required. In depth knowledge on transition related activities linked to Asset manager clients Zeal to learn new things. Fair understanding of various investment products such as Equities, Fixed income, MM, FX, etc Must be prepared to work in flexible timings. Excellent communication skills. Willingness to act as subject matter expert on behalf of the business when needed. Collaborative mindset and an excellent team player with a zeal to lead the team where required. Ability to influence decision making throughout various organizational levels. Problem solving and problem resolution skills at a functional level. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc Technical & Behavioral Competencies Demonstrated knowledge on Capital markets and trade life cycle. Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc. Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably Hi-Port) experience would also be highly beneficial. Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities. In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards. Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors. Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any. Collaborative mindset and an excellent team player with a zeal to learn new things. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc. Ability to understand, explain and support change. Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Ability to deliver / Results driven Communication skills - oral & written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and leverage networks Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Bachelor Degree or equivalent Experience Level At least 5 years.