Senior Associate - MO - Client Implementation

Position Purpose

The purpose of the role is to be a SME for the Client implementation operational team in handling BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office.

The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial.

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management.

Responsibilities

Direct Responsibilities

ؠAn SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients.

ؠEnsure KPIs and KRIs of the team are met and in line to SLA standards.

ؠEnsure all stock / cash movements are completed as per the agreed transition timelines.

ؠEnsure to support the team as a validator / controller as required in BAU.

ؠEnsure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers.

ؠHands on experience in New fund setups, fund closure, transition activities etc within similar domain.

ؠEnsure eye to detail in managing various activities within the process.

ؠOverall understanding of Capital markets operations with familiarity towards Middle office trade processing, fund accounting, custody business etc.

ؠAct as a SPOC for audit and other assignments for the team.

ؠDevelop a strong understanding of all upstream and downstream processes, systems and stakeholders involved.

ؠEnsure effective communication to all the parties involved.

ؠTo follow escalation protocols to managers, senior stakeholders on all critical topics within the process.

ؠEnsure periodic review of procedures, checklist etc are carried out and changes incorporated as required.

ؠWillingness to take on other duties as assigned by the Assistant manager.

Contributing Responsibilities

ؠContribute towards process enhancements to bring in operational efficiencies.

ؠEnsure the skill matrix and training plans are up-to date for self and team (where applicable).

ؠEnsure to be a backup for the Assistant managers of the team where required.

ؠIn depth knowledge on transition related activities linked to Asset manager clients

ؠZeal to learn new things.

ؠFair understanding of various investment products such as Equities, Fixed income, MM, FX, etc

ؠMust be prepared to work in flexible timings.

ؠExcellent communication skills.

ؠWillingness to act as subject matter expert on behalf of the business when needed.

ؠCollaborative mindset and an excellent team player with a zeal to lead the team where required.

ؠAbility to influence decision making throughout various organizational levels.

ؠProblem solving and problem resolution skills at a functional level.

ؠCommunicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc

Technical & Behavioral Competencies

ؠDemonstrated knowledge on Capital markets and trade life cycle.

ؠWorking knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc.

ؠHands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably Hi-Port) experience would also be highly beneficial.

ؠAbility to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities.

ؠIn dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards.

ؠAbility to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors.

ؠSolid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any.

ؠCollaborative mindset and an excellent team player with a zeal to learn new things.

ؠCommunicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc.

ؠAbility to understand, explain and support change.

Specific Qualifications (if required)

ؠAccounting/Finance/Economics or Financial Services Related Degree

Skills Referential

BehaviouralSkills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Personal Impact / Ability to influence

Ability to deliver / Results driven

Communication skills - oral & written

Transversal Skills:(Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and leverage networks

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to manage / facilitate a meeting, seminar, committee, training

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications(if required)