Senior Associate - Insurance Operation

As an Insurance Operations Expert at Arch Capital Group Ltd., you will play a crucial role in managing the full lifecycle of insurance policies for the North America Commercial Insurance business. Your responsibilities will include ensuring operational accuracy, collaborating with underwriters and internal teams, and identifying process improvements to enhance operational performance. Your attention to detail, analytical skills, and commitment to data quality will be essential in maintaining compliance with regulatory standards and internal service-level agreements. Key Responsibilities: - Manage end-to-end policy administration activities for the North America Commercial Insurance business. - Ensure data accuracy and integrity through meticulous entry, validation, and cleansing. - Collaborate with underwriters, brokers, and internal teams to resolve queries and maintain workflow efficiency. - Support junior team members and foster a culture of continuous learning. - Identify and implement process improvements to enhance operational performance. - Maintain compliance with regulatory standards and internal service-level agreements. - Generate reports and track KPIs to monitor business performance. Desired Skills: - Strong understanding of insurance policy workflows and administration. - High attention to detail and commitment to data quality. - Proficiency in CRM platforms, Excel, and reporting tools. - Effective communication and stakeholder management skills. - Ability to work independently and collaboratively in a fast-paced environment. - Analytical thinking and problem-solving capabilities. - Flexibility to adapt to changing priorities and shift schedules. - Professional conduct and adherence to confidentiality standards. Qualification Required: - Graduate in any discipline. - 2 to 5 years of experience in insurance operations or policy administration. - Proficient in MS Office applications (Excel, Word, Outlook). - Experience in managing reports, metrics, and team coordination. - Willingness to work in night or afternoon shifts.,