Senior Associate - Corporate IT

Colortokens

8 - 13 years

25 - 30 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

patch management computer science vmware ticketing automation vulnerability information technology operations technical support technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Manage and administer JumpCloud and Office 365 and Google Workspace environments, including email, collaboration tools, and user provisioning.
Configure, maintain, and monitor VMware virtualized environments.
Implement, monitor, and manage EDR solutions to protect endpoints and servers.
Manage basic networking infrastructure (switches, routers, firewalls, VPNs, Wi-Fi).
Provide L2/L3 technical support for end-users across all platforms.
Troubleshoot and resolve hardware, software, network and other related issues.
Manage IT Fresh service tickets and ensure timely resolution.
Maintain security best practices for all IT systems and services.
Conduct periodic vulnerability assessments and patch management from the tool
Implement MFA, security policies, and compliance requirements.
Maintain IT asset inventory, including laptops, servers, and peripherals.
Track software licenses, renewals, and compliance in the Tool.
Maintain detailed technical documentation for systems, configurations, and procedures.
Identify and implement improvements in IT processes, automation, and system performance.
Help in creating the monthly Dashboard for the management.

Qualifications:

Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).
8+ years of experience in IT administration or similar role.

Preferred Skills:

JumpCloud administration.
Microsoft Office 365 & Exchange Online administration.
Google Workspace administration will be added advantage
VMware VCentre /ESXI maintenance
Networking fundamentals (TCP/IP, VLANs, firewalls, VPNs).
EDR platforms (CrowdStrike).
Understanding of Fresh service ticketing tool and barracuda backup tool will be advantage
Strong troubleshooting and problem-solving skills.
Knowledge of ITIL processes is an advantage.
Excellent communication and stakeholder management skills.

Why Join Us

Work on a cutting-edge cybersecurity product in a fast-paced startup environment.
Collaborate with a world-class team of engineers and security experts.
Opportunity to learn, grow, and make a real impact from day one.

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