Senior Associate Consultant

As a Senior Associate Consultant with 8-9 years of experience in OpenText Archive Center upgrade knowledge, your role will involve the following responsibilities: - Upgrade Management: You will be responsible for planning, executing, and managing upgrades of OpenText Archive Center systems to ensure minimal business disruption. - Documentation: Your duties will include creating and maintaining comprehensive documentation for upgrade processes, such as step-by-step guides and troubleshooting manuals. - Testing and Validation: You will conduct thorough testing and validation of upgraded systems to ensure functionality and performance. - Collaboration: Working closely with cross-functional teams, including IT, project management, and business stakeholders, is crucial to ensure successful upgrades. - Training: You will provide training and support to end-users and IT staff on new features and changes post-upgrade. - Reporting: Generating detailed upgrade reports summarizing work performed, system status, and any encountered issues is an essential aspect of your role. To be successful in this role, you must meet the following requirements: - Experience: A minimum of 9 years of experience in upgrading and managing OpenText Archive Center systems is required. - Technical Skills: Proficiency in OpenText Enterprise Scan, Document Pipeline installation, configuration, and troubleshooting is essential. - Project Management: Strong project management skills are necessary to handle multiple upgrade projects simultaneously. - Communication: Excellent communication skills are required to effectively interact with team members and stakeholders. - Problem-Solving: Strong analytical and problem-solving skills are crucial to address any issues that arise during upgrades. - Education: A Bachelor's degree in computer science, Information Technology, or a related field is preferred. Preferred qualifications for this role include: - Certifications: OpenText product certifications or equivalent are desirable but not mandatory. - Additional Skills: Familiarity with SAP Document Management Tools, Enterprise Scanning, Workflow, and BPM is advantageous. - Flexibility: Ability to work independently and as part of a team. This is a contractual/temporary job with benefits including health insurance and Provident Fund. The work schedule is during the day shift, and the work location is in person at All EPAM locations, including tier 2 cities.,